Claims Administrator

Welcome to Hertz Car Rental! We are currently seeking a highly organized and detail-oriented Claims Administrator to join our team. As a Claims Administrator, you will play a crucial role in ensuring the smooth and efficient handling of insurance claims for our rental vehicles. The ideal candidate will have a strong background in administrative work and excellent communication skills to effectively liaise with insurance companies and customers. If you are a self-motivated and customer-focused individual with a passion for problem-solving, we invite you to apply for this exciting opportunity.

1. Manage and process insurance claims for rental vehicles in a timely and accurate manner.
2. Communicate and negotiate with insurance companies to ensure timely resolution of claims.
3. Maintain organized and detailed records of all claims and related documents.
4. Work closely with rental vehicle branch managers to gather necessary information and documentation for claims.
5. Respond to customer inquiries and concerns regarding insurance claims in a professional and timely manner.
6. Investigate and identify any discrepancies or issues with claims and take appropriate action to resolve them.
7. Collaborate with other departments, including finance and legal, to ensure compliance with company policies and procedures.
8. Monitor and report on the status of claims and provide regular updates to management.
9. Keep up-to-date with insurance policies, regulations, and laws related to claims handling.
10. Identify areas for improvement and make recommendations for streamlining and improving the claims process.
11. Provide exceptional customer service and maintain a positive and professional demeanor at all times.
12. Adhere to all company safety and security procedures to protect company assets and customer information.
13. Assist with other administrative tasks and projects as needed.

According to JobzMall, the average salary range for a Claims Administrator in Austin, TX, USA is between $55,000-$70,000 per year. Factors such as experience, education, and specific job responsibilities can affect the exact salary for a Claims Administrator in Austin. Overall, this salary range is considered to be competitive for this role in the Austin job market.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.