Claims Administrator

Welcome to Hertz Car Rental, a leading provider of rental cars for business and leisure travelers alike. We are currently seeking a highly organized and detail-oriented Claims Administrator to join our team. As a Claims Administrator, you will play a crucial role in handling and processing claims for vehicle damages, ensuring timely and accurate resolution for our customers. We are looking for individuals who are self-motivated, possess strong communication skills, and are able to work efficiently in a fast-paced environment. If you are someone who is passionate about customer service and has a keen eye for detail, we encourage you to apply for this exciting opportunity.

1. Process and handle all claims for vehicle damages in a timely and efficient manner.
2. Maintain accurate records of all claims and related documentation.
3. Communicate with customers, insurance companies, and internal departments to gather necessary information and resolve claims.
4. Review and analyze claims to determine the appropriate course of action.
5. Collaborate with other team members to ensure a smooth and streamlined claims process.
6. Follow up on open claims to ensure timely resolution.
7. Assist in developing and implementing procedures to improve claims handling processes.
8. Stay updated on industry trends and regulations related to claims processing.
9. Provide excellent customer service by addressing and resolving any customer concerns or inquiries related to claims.
10. Maintain confidentiality and handle sensitive information with discretion.
11. Identify and report any potential fraudulent claims.
12. Adhere to company policies and procedures while handling claims.
13. Proactively communicate with management regarding any significant issues or trends in claims.
14. Participate in training and development programs to continuously improve skills and knowledge.
15. Perform other related duties as assigned by management.

According to JobzMall, the average salary range for a Claims Administrator in San Jose, CA, USA is between $52,000 and $78,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Some employers may also offer additional benefits and bonuses.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.