Claims Administrator

Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment and have experience in handling insurance claims? If so, we have an exciting opportunity for you to join our team as a Claims Administrator at Hertz Car Rental. In this role, you will be responsible for managing and processing insurance claims for our rental vehicles. We are looking for someone who possesses excellent communication skills, strong organizational abilities, and a customer-centric mindset. If this sounds like you, we invite you to apply and become a valuable member of our team!

1. Process insurance claims: The primary responsibility of the Claims Administrator will be to efficiently process insurance claims for rental vehicles. This includes verifying coverage, gathering necessary documentation, and submitting claims to the appropriate insurance companies.
2. Manage claim records: The Claims Administrator will be responsible for maintaining accurate and organized records of all insurance claims. This may include creating and updating claim files, tracking claim status, and ensuring all necessary information is properly documented.
3. Communicate with customers: As a key point of contact for insurance claims, the Claims Administrator will be responsible for communicating with customers in a timely and professional manner. This may involve providing updates on claim status, answering questions, and addressing any concerns or issues.
4. Collaborate with insurance companies: The Claims Administrator will work closely with insurance companies to ensure claims are processed accurately and efficiently. This may involve providing documentation, following up on claims, and resolving any discrepancies.
5. Assist with customer inquiries: In addition to processing claims, the Claims Administrator may also assist with customer inquiries related to insurance coverage and claims. This may involve explaining the claims process, providing guidance on insurance coverage, and addressing any concerns.
6. Uphold company policies and procedures: The Claims Administrator will be responsible for adhering to all company policies and procedures related to insurance claims. This includes following established protocols for claim processing, maintaining confidentiality, and ensuring compliance with all regulatory requirements.
7. Contribute to team goals: As a member of the team, the Claims Administrator will be expected to work collaboratively towards achieving departmental goals. This may involve participating in team meetings, sharing ideas for process improvement, and supporting other team members when necessary.
8. Stay updated on industry trends: The Claims Administrator will be expected to stay informed on industry trends and changes in insurance regulations. This may involve attending training sessions, reading industry publications, and staying up-to-date on best practices for claim processing.
9. Provide exceptional customer service: Excellent customer service is a top priority at Hertz Car

According to JobzMall, the average salary range for a Claims Administrator in Dallas, TX, USA is $42,000 to $70,000 per year. This may vary depending on factors such as the size and type of company, level of experience, and specific job responsibilities. Additionally, individuals with advanced education or specialized skills may earn higher salaries within this range.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.