Hertz Car Rental

Claims Administrator

Hertz Car Rental

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Hertz Car Rental, a leading international car rental company with a strong commitment to providing exceptional service to our customers. We are currently seeking a skilled and detail-oriented Claims Administrator to join our team. As a Claims Administrator, you will play a crucial role in handling insurance claims and ensuring timely and accurate resolution for our clients. We are looking for a dynamic individual with excellent organizational skills, a strong attention to detail, and a passion for delivering outstanding customer service. If you have a background in insurance claims and a desire to work in a fast-paced and customer-focused environment, we encourage you to apply for this exciting opportunity.

  1. Process insurance claims accurately and efficiently in accordance with company policies and procedures.
  2. Maintain detailed records of all claims and related documentation.
  3. Communicate with insurance companies, customers, and other parties involved in the claims process to gather necessary information and resolve issues.
  4. Review and analyze claim information to determine coverage and eligibility.
  5. Ensure timely and accurate payment of claims.
  6. Monitor and track claims to ensure timely resolution and closure.
  7. Collaborate with other departments to gather necessary information and provide support for claims processing.
  8. Handle customer inquiries and complaints related to claims in a professional and timely manner.
  9. Stay up-to-date on industry trends and regulations related to insurance claims.
  10. Participate in training and development programs to enhance knowledge and skills related to claims administration.
  11. Adhere to all data protection and confidentiality policies.
  12. Provide exceptional customer service and maintain a positive and professional attitude at all times.
  13. Perform other duties and responsibilities as assigned by management.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Knowledge Of Insurance Claims Processes: A Claims Administrator At Hertz Car Rental Should Have An Understanding Of Insurance Claims Procedures And Regulations To Effectively Handle And Process Claims.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Claims Administrator At Hertz Car Rental As They Will Be Interacting With Customers Who Have Experienced Issues Or Accidents With Their Rented Vehicles.

  • Attention To Detail: A Claims Administrator Must Have Strong Attention To Detail In Order To Accurately Document And Process Claims, As Well As Identify Any Discrepancies Or Inconsistencies.

  • Communication Skills: Effective Communication Is Key For A Claims Administrator At Hertz Car Rental As They Will Be Communicating With Customers, Insurance Companies, And Other Internal Departments To Resolve Claims.

  • Organizational Skills: This Role Requires Strong Organizational Skills To Manage And Prioritize Multiple Claims At Once, As Well As Maintaining Accurate And Up-To-Date Records And Documentation.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Claims Processing

  • Organization

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Claims Administrator in Philadelphia, PA, USA is between $45,000 to $60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company that the administrator is working for. Some companies may offer higher salaries or additional benefits such as bonuses, healthcare, or retirement plans. It is important for individuals to research and negotiate their salary based on their qualifications and the market rate for their position.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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