Account Service Representative

Are you looking to join a team that values innovation and customer service? Hertz Car Rental is looking for an Account Service Representative to join our team and make an impact.Our ideal candidate has a passion for customer service and an excellent eye for detail. They are an organized and responsive individual who is excited to work in a fast-paced environment.To be successful in this role, you must have prior customer service experience and a strong ability to troubleshoot customer inquiries. You should have a natural ability to build rapport with customers and possess excellent verbal and written communication skills. Having a background in accounting services is an advantage.This is an exciting opportunity to join a thriving business and make a difference in the customer service industry!

Responsibilities:

1. Provide high quality customer service to customers through answering inquiries, resolving issues, and troubleshooting problems.
2. Develop and maintain positive relationships with customers through proactive communication and follow-up.
3. Monitor customer accounts to ensure accurate and timely processing of orders and payments.
4. Address customer complaints in a timely manner and ensure customer satisfaction.
5. Utilize strong problem solving and communication skills to identify and resolve customer inquiries.
6. Maintain customer records and update account information as needed.
7. Provide accounting services, such as invoicing and bill processing.
8. Utilize innovative approaches to increase customer satisfaction and loyalty.
9. Assist in the development and implementation of customer service strategies.
10. Stay up to date on industry trends and best practices.

According to JobzMall, the average salary range for a Account Service Representative in Palatine, IL, USA is between $30,000 and $45,000 per year. This range is dependent upon a variety of factors such as experience, education, and company size.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.