Hertz Car Rental

Account Service Representative

Hertz Car Rental

Lansing, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Hertz Car Rental, we are looking for an experienced and motivated individual to join our team as an Account Service Representative. This position requires someone who is passionate about customer service, has excellent communication skills, and is able to provide efficient and reliable service to our customers.The ideal candidate is a self-starter who is able to quickly build relationships with customers, provide excellent service, and resolve any issues that arise. They should be able to multitask and prioritize their workload, have a strong attention to detail, and be able to stay organized in a fast-paced environment. The Account Service Representative should also be comfortable working independently and as part of a team.To be successful in this role, a minimum of two years of customer service experience is required, as well as a high school diploma or equivalent. A degree in Business Administration or a related field is preferred. In addition, a valid driver’s license and a good driving record are also required.If you have a passion for providing exceptional customer service and are looking for a position that offers career growth potential, then this could be the perfect job for you. We look forward to hearing from you!

Responsibilities:

  • Provide efficient and reliable customer service
  • Build relationships with customers
  • Resolve customer issues
  • Multi-task and prioritize workload
  • Maintain a strong attention to detail
  • Stay organized in a fast-paced environment
  • Work independently and as part of a team
  • Maintain a valid driver's license and a good driving record
  • Adhere to all applicable safety regulations and procedures
Where is this job?
This job is located at Lansing, MI, USA
Job Qualifications
  • Excellent Customer Service Skills

  • High School Diploma Or Equivalent

  • Knowledge Of Hertz Car Rental Policies And Procedures

  • Ability To Multi-Task And Prioritize Work

  • Excellent Communication And Interpersonal Skills

  • Good Problem Solving And Analytical Skills

  • Ability To Operate A Computer And Software Programs

  • Ability To Work Independently And As Part Of A Team

Required Skills
  • Data Entry

  • Communication

  • Sales

  • Time Management

  • Scheduling

  • Problem Solving

  • Written Communication

  • Negotiation

  • Conflict Resolution

  • customer service

  • Reporting

  • Billing

  • Organization

  • Multi-tasking

  • Computer Literacy

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Account Service Representative in Lansing, MI, USA is $31,919 - $41,922 per year.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 8th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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