Account Service Representative

Are you a customer service professional looking for a new challenge? Hertz Car Rental is seeking an Account Service Representative to join our dynamic team. This individual will be responsible for providing customer service support to all Hertz clients in a professional and friendly manner.The Account Service Representative will be an integral part of the Hertz team, ensuring customer satisfaction and helping the organization reach its targets. The successful candidate must have a commitment to delivering exceptional customer service and must be able to effectively communicate with a variety of customers.Qualifications:• A minimum of one year of customer service experience, preferably in the travel or hospitality industry• Strong communication and problem-solving skills, with the ability to handle difficult customer situations• Knowledge of Hertz policies and procedures• Ability to work independently and as part of a team• Proficiency with computers and various software applicationsIf you possess these qualifications and are looking for an opportunity to make a difference at an industry-leading organization, we invite you to apply for the role of Account Service Representative at Hertz Car Rental.

Responsibilities of the Account Service Representative:

• Provide exceptional customer service to all Hertz clients • Effectively communicate with customers via phone, email, and in-person • Respond to customer inquiries and complaints in a professional and timely manner • Utilize Hertz policies and procedures to resolve customer issues • Work both independently and as part of a team to achieve customer satisfaction goals • Utilize computers and various software applications to process customer requests • Maintain accurate customer records and data in the Hertz system • Assist in maintaining customer loyalty and retention levels • Assist in developing and implementing customer service initiatives to ensure customer satisfaction

According to JobzMall, the average salary range for a Account Service Representative in Los Angeles, CA, USA is $34,944 - $62,072 per year.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.