Account Service Representative

Are you an organized, detail-oriented, customer-focused individual looking for a rewarding career in the car rental industry? Hertz Car Rental is searching for a highly motivated Account Service Representative to join our team. We are looking for someone with a passion for providing excellent customer service and the ability to take initiative in problem-solving. If you have the required qualifications listed below, and a desire to work in a fast-paced environment, then we want to hear from you!Required Qualifications:• High school diploma or GED• At least one year of customer service or sales experience• Excellent interpersonal and communication skills• Ability to work effectively with customers of all ages• Ability to remain calm and professional in stressful situations• Proficiency in Microsoft Office Suite and other computer programs• Knowledge of car rental industry a plus

Responsibilities:

1. Provide excellent customer service to all clients, both in person and over the phone.
2. Accurately and efficiently process rental reservations and transactions.
3. Remain organized and detail-oriented when performing job duties.
4. Take initiative in problem-solving customer issues.
5. Maintain a professional demeanor in stressful situations.
6. Utilize Microsoft Office Suite and other computer programs as needed.
7. Follow all applicable laws and regulations in the car rental industry.
8. Upsell products and services to customers as appropriate.
9. Ensure customer satisfaction is met at all times.
10. Collaborate with other departments to ensure smooth business operations.

According to JobzMall, the average salary range for a Account Service Representative in Chicago, IL, USA is $45,000 to $60,000. This salary range can vary depending on the employer and the individual's experience and qualifications.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.