Hershey

Quality Assurance Supervisor

Hershey

Goodyear, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hershey is seeking a highly skilled and motivated Quality Assurance Supervisor to join our team. As a global leader in the chocolate and confectionery industry, we are committed to delivering the highest quality products to our consumers. In this role, you will be responsible for overseeing the quality control process, ensuring that our products meet industry standards and regulatory requirements. We are looking for an experienced individual with a strong attention to detail and a passion for delivering excellence. If you are a self-starter with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.

  1. Oversee the quality control process and ensure that all products meet industry standards and regulatory requirements.
  2. Develop and implement quality assurance policies and procedures to maintain the highest level of product quality.
  3. Conduct regular quality audits and inspections to identify any potential issues and implement corrective actions.
  4. Collaborate with cross-functional teams to continuously improve processes and resolve quality issues.
  5. Train and supervise quality control staff to ensure they are following established protocols and procedures.
  6. Stay up-to-date with industry trends and advancements in quality assurance to continuously improve our processes.
  7. Communicate with suppliers and vendors to ensure quality standards are met for all incoming materials.
  8. Monitor and analyze quality data to identify areas for improvement and implement effective solutions.
  9. Maintain accurate and detailed records of all quality control activities.
  10. Act as a liaison between the company and regulatory agencies to ensure compliance with all quality standards and regulations.
  11. Lead investigations into customer complaints or product recalls and implement corrective actions as needed.
  12. Foster a culture of quality and excellence within the team and across the organization.
  13. Conduct regular performance evaluations and provide feedback and coaching to team members.
  14. Collaborate with other departments to develop and implement new products and processes.
  15. Participate in continuous improvement initiatives to optimize quality control processes and procedures.
Where is this job?
This job is located at Goodyear, AZ, USA
Job Qualifications
  • Bachelor's Degree In Food Science, Quality Assurance, Or A Related Field.

  • Minimum Of 5 Years Experience In A Quality Assurance Role Within The Food Industry.

  • Strong Understanding Of Fda Regulations And Food Safety Standards.

  • Experience In Developing And Implementing Quality Control Processes And Procedures.

  • Excellent Communication And Leadership Skills, With The Ability To Effectively Train And Manage A Team.

Required Skills
  • Process Improvement

  • Vendor Management

  • Team Management

  • statistical analysis

  • Quality Control

  • Root Cause Analysis

  • Product Testing

  • DOCUMENT CONTROL

  • Training and Development

  • Compliance monitoring

  • Auditing Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Quality Assurance Supervisor in Goodyear, AZ, USA is $60,000 to $90,000 per year. This can vary depending on factors such as experience, education, and the specific industry or company.

Additional Information
Hershey is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 3rd, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Hershey

The Hershey Company, commonly known as Hershey's, is an American multinational company and one of the largest chocolate manufacturers in the world. It also manufactures baked products, such as cookies, cakes, milk shakes, drinks and many more.

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