Full-Time Sr Assistant Supervisor - Attractions

Welcome to the sweet world of Hershey! We are currently seeking a dedicated and experienced individual to join our team as a Full-Time Sr Assistant Supervisor for our Attractions department. As the Sr Assistant Supervisor, you will play a crucial role in ensuring the smooth operation and exceptional guest experience of our various attractions, including our iconic Hershey's Chocolate World. We are looking for a highly motivated and customer-focused individual with a strong passion for leadership and a knack for problem-solving. If you are a team player with excellent communication skills and a background in attractions or hospitality, we would love to hear from you. Join us in creating unforgettable moments for our guests and being a part of the Hershey legacy.

1. Oversee the daily operations of the various attractions within Hershey's Chocolate World, including scheduling, staffing, and training.
2. Monitor and maintain the quality of guest experiences, ensuring that all attractions are running smoothly and efficiently.
3. Act as a role model and leader for the attraction team, setting high standards for performance and providing guidance and support when needed.
4. Collaborate with other department supervisors to create and implement strategies for improving guest satisfaction and increasing revenue.
5. Conduct regular performance evaluations and provide feedback and coaching to team members to promote professional growth and development.
6. Identify and resolve any issues or challenges that may arise during the day-to-day operation of the attractions.
7. Maintain a strong understanding of all attractions and their features, as well as the overall layout and logistics of Hershey's Chocolate World.
8. Ensure that all safety protocols and procedures are followed by the attraction team and guests.
9. Communicate effectively with guests and address any complaints or concerns in a timely and professional manner.
10. Assist in managing inventory and ordering supplies to maintain the attractions' functioning.
11. Stay up-to-date with industry trends and make recommendations for improvements to keep Hershey's attractions competitive and appealing to guests.
12. Foster a positive and inclusive work environment, encouraging teamwork and a strong work ethic among the attraction team.
13. Adhere to company policies and procedures, as well as all local, state, and federal regulations.
14. Represent Hershey's Chocolate World in a professional and enthusiastic manner, promoting the brand and its values to guests and team members.

According to JobzMall, the average salary range for a Full-Time Sr Assistant Supervisor - Attractions in Hershey, PA, USA is $35,000 to $45,000 per year. This can vary depending on the specific company, experience level, and other factors.

The Hershey Company, commonly known as Hershey's, is an American multinational company and one of the largest chocolate manufacturers in the world. It also manufactures baked products, such as cookies, cakes, milk shakes, drinks and many more.