Patient Registration Representative

Welcome to Henry Ford Health System, where we prioritize patient care and well-being above all else. We are currently seeking a dedicated and compassionate Patient Registration Representative to join our team. As a Patient Registration Representative, you will play a crucial role in ensuring a positive and efficient experience for our patients from the moment they enter our facilities. We are looking for individuals who are detail-oriented, organized, and have excellent communication skills. If you are passionate about making a difference in the lives of others and possess the necessary qualifications, we invite you to apply for this rewarding opportunity.

1. Greet and welcome patients with warmth, empathy, and professionalism upon their arrival to our facilities.
2. Facilitate the registration process for patients by collecting and verifying personal and insurance information accurately and efficiently.
3. Ensure patient confidentiality and privacy are maintained at all times.
4. Communicate with patients to explain registration procedures and answer any questions or concerns they may have.
5. Collaborate with medical staff and other departments to ensure a smooth and timely registration process.
6. Monitor and maintain patient flow to minimize wait times and maximize efficiency.
7. Handle and resolve any patient complaints or issues in a timely and professional manner.
8. Verify insurance coverage and obtain necessary authorizations for services.
9. Collect and process payments for services rendered.
10. Maintain accurate and up-to-date patient records.
11. Adhere to all hospital policies and procedures, as well as compliance with HIPAA regulations.
12. Participate in training and continuing education opportunities to stay updated on registration processes and healthcare industry changes.
13. Assist with administrative tasks and other duties as assigned by supervisor.
14. Maintain a positive and professional attitude towards patients, colleagues, and visitors at all times.
15. Contribute to a positive and welcoming environment for patients and their families.
16. Ensure a high level of accuracy in all tasks performed to minimize errors and promote patient safety.
17. Communicate with patients and their families to ensure they are informed and comfortable during their stay.
18. Demonstrate a strong commitment to patient satisfaction and continuously seek ways to improve the patient experience.
19. Adhere to departmental and organizational goals, policies, and protocols.
20. Serve as a representative of Henry Ford Health System and promote our values of excellence, compassion, respect, and integrity.

According to JobzMall, the average salary range for a Patient Registration Representative in Detroit, MI, USA is between $30,000 and $40,000 per year. However, this can vary based on factors such as experience, education, and the specific employer. Some may earn higher salaries, while others may earn lower salaries. It is important to research the specific job and employer to get a more accurate salary range.

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.