Patient Registration Representative

Welcome to Henry Ford Health System, where we are dedicated to providing exceptional care to our patients and their families. We are currently seeking a highly motivated and compassionate individual to join our team as a Patient Registration Representative. In this role, you will be the first point of contact for our patients, ensuring a seamless and positive experience from the moment they enter our facility. As a Patient Registration Representative, you will play a crucial role in accurately collecting and entering patient information, verifying insurance coverage, and scheduling appointments. If you are someone who is detail-oriented, customer-focused, and thrives in a fast-paced environment, we encourage you to apply for this rewarding opportunity. Join us in our mission to improve lives and make a difference in the healthcare industry.

1. Greet and welcome patients and their families in a friendly and professional manner.
2. Accurately and efficiently register patients by collecting and entering their personal and insurance information into the system.
3. Verify insurance coverage and eligibility to ensure accurate billing and payment.
4. Schedule appointments for patients with various departments and physicians.
5. Communicate with patients to provide information about their visit, including location, time, and any necessary preparations.
6. Assist patients with completing necessary forms and obtaining required signatures.
7. Maintain patient confidentiality and follow all HIPAA guidelines.
8. Collaborate with other departments to ensure seamless patient flow and timely service.
9. Handle patient inquiries and provide excellent customer service.
10. Work efficiently and effectively in a fast-paced and high-volume environment.
11. Stay updated on insurance policies and changes to ensure accurate and up-to-date information.
12. Maintain accurate and organized records of patient information.
13. Participate in training and development programs to stay updated on policies and procedures.
14. Contribute to a positive and supportive work environment.
15. Adhere to all safety and infection control protocols.

According to JobzMall, the average salary range for a Patient Registration Representative in Clinton Twp, MI, USA is $13 to $17 per hour. This may vary depending on the specific job duties, experience, and skills of the individual. Some factors that may affect the salary range include the size and type of healthcare facility, the demand for these positions in the area, and the cost of living in the region.

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.