Henry Ford Health System

Jackson, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about helping others see clearly? Do you thrive in a fast-paced environment where you can use your expertise to make a positive impact on people's lives? If so, we have the perfect opportunity for you at Henry Ford Health System as an Optician. With our state-of-the-art facilities and cutting-edge technology, you will have the resources and support to provide exceptional care to our patients. We are seeking a dynamic and knowledgeable Optician who is dedicated to delivering high-quality eyewear and personalized service to our diverse patient population. Join our team and become a vital part of our mission to improve the vision and overall well-being of our community.

  1. Dispense and fit eyewear to patients according to their prescription and individual needs.
  2. Educate patients on proper eyewear care and maintenance.
  3. Utilize advanced technology and equipment to accurately measure and fit eyewear.
  4. Stay up-to-date on industry trends and advancements in eyewear to provide the best options for patients.
  5. Maintain inventory of eyewear and place orders for new stock as needed.
  6. Collaborate with other healthcare professionals to ensure a seamless patient experience.
  7. Provide exceptional customer service and build strong relationships with patients.
  8. Keep accurate and organized records of patient orders, payments, and insurance information.
  9. Adhere to all safety and hygiene protocols to ensure a clean and safe environment for patients.
  10. Participate in training and development opportunities to continuously improve skills and knowledge.
  11. Assist with marketing and promotional efforts to increase patient satisfaction and retention.
  12. Maintain a professional and positive demeanor at all times, representing the company and its values.
  13. Handle any patient concerns or complaints with empathy and find effective solutions.
  14. Adhere to company policies and procedures, as well as all relevant laws and regulations.
  15. Collaborate with team members and management to identify areas for improvement and implement solutions.
Where is this job?
This job is located at Jackson, MI, USA
Job Qualifications
  • Certified Optician: The Ideal Candidate Should Possess A Valid Certification As An Optician From A Recognized Institution, Demonstrating A Comprehensive Understanding Of Optometry Principles And Practices.

  • Experience In Optical Retail: A Minimum Of 2 Years Of Experience Working In An Optical Retail Setting Is Preferred. This Experience Should Include Assisting With Frame Selection, Lens Recommendations, And Fitting And Adjusting Eyewear.

  • Strong Customer Service Skills: The Ability To Provide Excellent Customer Service And Build Strong Relationships With Patients Is Essential For This Role. The Candidate Should Have Excellent Communication Skills, Both Verbal And Written, And Be Able To Handle Challenging Situations With Empathy And Professionalism.

  • Knowledge Of Eyewear Products: The Ideal Candidate Should Have A Strong Knowledge Of Various Eyewear Products, Including Frames, Lenses, And Contact Lenses. They Should Be Able To Educate Patients On The Features And Benefits Of Different Products And Make Appropriate Recommendations Based On Their Needs.

  • Familiarity With Electronic Health Records: Henry Ford Health System Utilizes Electronic Health Records For Patient Data Management. The Candidate Should Have Experience With Ehr Systems And Be Comfortable Navigating And Inputting Data Accurately.

Required Skills
  • customer service

  • Patient education

  • Insurance Verification

  • Refraction

  • Optical Dispensing

  • Contact Lens Fitting

  • Lens Fitting

  • Frame Selection

  • Visual Acuity Testing

  • Lens Measurements

  • Frame Adjustments

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Optician in Jackson, MI, USA is $35,000-$50,000 per year. This can vary depending on factors such as experience, location, and the specific employer. Some opticians may also receive additional benefits such as health insurance, retirement plans, and bonuses.

Additional Information
Henry Ford Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source.Β 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Henry Ford Health System

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started