Clinic Service Representative - Allegiance Pediatrics

Are you looking for an exciting and rewarding opportunity in the healthcare industry? Look no further than Henry Ford Health System! We are currently seeking a dedicated Clinic Service Representative to join our team at Allegiance Pediatrics. In this role, you will play a vital part in providing exceptional customer service to our patients and their families. As a representative of our organization, you will have the opportunity to make a positive impact on the lives of our patients every day. If you have a passion for helping others and possess the necessary qualifications, we want to hear from you!

1. Provide excellent customer service to patients and their families at Allegiance Pediatrics.
2. Serve as a representative of Henry Ford Health System, promoting a positive image and delivering exceptional care to patients.
3. Assist patients with scheduling appointments, answering questions, and providing general information about the clinic and its services.
4. Accurately collect and verify patient information, including insurance and payment details.
5. Ensure a smooth and efficient check-in and check-out process for patients, including verifying insurance coverage and collecting copayments.
6. Maintain patient confidentiality and adhere to all HIPAA regulations.
7. Communicate effectively with medical staff, patients, and their families to ensure a positive and professional experience.
8. Handle incoming phone calls and inquiries, directing them to the appropriate department or personnel.
9. Keep accurate records of patient interactions and update patient files as needed.
10. Collaborate with other clinic staff to ensure a high standard of patient care and satisfaction.
11. Actively participate in training and professional development opportunities to enhance performance and knowledge.
12. Continuously strive to improve and streamline clinic processes to enhance the patient experience.
13. Display a positive attitude and willingness to assist patients and colleagues at all times.
14. Adhere to all clinic policies and procedures, as well as state and federal regulations.
15. Maintain a clean and organized work environment.

According to JobzMall, the average salary range for a Clinic Service Representative - Allegiance Pediatrics in West Bloomfield Township, MI, USA is $34,000 - $42,000 per year. This may vary based on factors such as location, experience, and employer.

The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit. The corporate office is at One Ford Place, Detroit, Michigan. Henry Ford established the health system in 1915, and it is currently run by a 15-member board of trustees.