
Salesforce Administrator
The Salesforce Administrator is responsible for helping manage the Heartland Sales, Payroll and Point of Sale instances of Salesforce by understanding the needs of our organization, applying best practices, and partnering with key internal stakeholders to create efficiencies . The Salesforce Administrator will manage the essential day-to- day tasks including testing, researching and troubleshooting in order to sustain smooth operation of our CRM for our users and customers. Use root cause analysis and troubleshooting skills to resolve issues. Develop, run, update and export SFDC reports, analytics and dashboards to support and monitor daily activity and key performance measures. Handle basic administrative tasks including user maintenance, routine report requests, workflows, and automated communication. Research issues i.e., missing cases, duplicate cases, opportunities won’t save, error messages.
2+ years prior CRM Administration experience
Salesforce.com Administrator Certification
Experience working within an Agile / DevOps environment
Ability to synthesize and interpret technical data.
Customer Service Orientation
Time Management Skills
Data Analysis and Presentation
CRM Administration
Verbal communication
written communication
Self-Motivated
Adaptability
Problem-solving and resourcefulness
Detail Oriented and Organized
Multi-tasking
According to JobzMall, the average salary range for a Salesforce Administrator in 1 Heartland Way, Jeffersonville, IN 47130, USA is between $68,000 and $94,000. This range is an estimate based on the salaries of Salesforce Administrators in similar positions in the area.
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Heartland Payment Systems, Inc. was a Fortune 1000 US-based payment processing and technology provider.

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