Implementation Specialist

616 N Broadway Ave, Oklahoma City, OK 73102, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

The Implementation Specialist builds the new client account and supports the new client during their initial integration and processing of first payrolls with the Heartland Payroll System. The Implementation Specialist is accountable for managing a portfolio of new basic clients and is the first touch point in the client’s experience using Heartland Payroll. Drive client engagement by being the single point of contact for the client from post sale through initial payroll processing period before the turnover to the Client Services Team. Develop strong client relationships through care, focus and quality in every step of the client experience. Assist clients to navigate and learn technical aspects and self-service options. Maintain working knowledge of all compliance and regulatory procedures to ensure new clients conform with operational goals and procedures. Build strong relationships with internal and external partners to achieve top-notch client experience and client retention.

Where is this job?

This job is located at 616 N Broadway Ave, Oklahoma City, OK 73102, USA

Job Qualifications

Ability to successfully operate in an entrepreneurially-spirited work environment
1+ years experience in technology, customer-facing role or sales
Proven ability to manage a portfolio of accounts with prioritization and multitasking abilities
2+ years experience in Operations, Sales Support or client-facing position

Required Skills

Analytical skills
Follow-up Skills
Critical thinking skills
Record Keeping Skills
Client Relationships skills
Time Management Skills

Soft Skills

Verbal communication
written communication
Self-Motivated
Adaptability
Problem-solving and resourcefulness
Detail Oriented and Organized
Multi-tasking

Compensation

According to JobzMall, the average salary range for a Implementation Specialist in 616 N Broadway Ave, Oklahoma City, OK 73102, USA is $48,000 to $67,000 per year. This range will depend on various factors such as the individual's experience, education, and the company they are working for.

Additional Information

Heartland Payment Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedOctober 21st, 2021

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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