
Customer Success Relationship Manager - Payroll
Refine processes around onboarding and day-to-day operations of the team – research approach, call scripts, email templates, prospect qualification. Develop and track key success metrics. Communicate status, progress and KPIs to management team. Partner with Sales Leadership to develop creative ways to drive motivation and success among the team. Work across Sales, Marketing, Channel and Customer Success teams to help ensure a smooth start-to-finish sales process. Collaborate with Marketing department to develop inbound lead handling process.
Associates or Bachelor’s Degree preferred
Experience with CRM software (e.g. Salesforce)
Customer service/call center/help desk experience helpful
Proven work experience as a Sales Account Executive or similar role
Negotiation skills
Presentation skills
Salesforce CRM
Time Management Skills
Consulting and selling skills
Verbal communication
Driven and self-motivated
Prioritizing skills
written communication
Flexibility/Adaptability
Multi-tasking
According to JobzMall, the average salary range for a Customer Success Relationship Manager - Payroll in 616 N Broadway Ave, Oklahoma City, OK 73102, USA is between $45,000 and $80,000 per year. The salary range is based on the individual's experience, qualifications, and other factors.
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Heartland Payment Systems, Inc. was a Fortune 1000 US-based payment processing and technology provider.

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