Interpreter - Mandarin, Cantonese and English
Support the Healthfirst staff by interpreting the staff-to-member and member-to-staff conversation. Facilitate cross-cultural communication within allotted time for staff member and client. Remain accessible and answer messages timely throughout the shift via Company issued Blackberry. Communicate appointment statuses and changes with team. Schedule home visit appointments that best accommodate member and map out itinerary based on geographic location for each employee. Follow protocol and escalate situations to management appropriately. Engage in mastering the Divisions impact on HF and its members, as well as, product basics.
Ability to travel around downstate New York which includes the 5 boroughs, Long Island, and Westchester.
Work experience as an Interpreter/Translator or in a bilingual customer service role in the field and in a call-center.
Experience with geriatric or other frail populations including their caregivers or in a health care office.
Time Management
Customer Service skills
Record keeping
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
Organizational skills
According to JobzMall, the average salary range for a Interpreter - Mandarin, Cantonese and English in 100 Church St, New York, NY 10007, USA is currently $49,000 to $56,000. This salary range includes both base pay and any bonuses or incentives. This range may vary depending on the experience of the interpreter and other factors.
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HealthFirst provides medical facilities with medical emergency readiness and compliance solutions including emergency medical kits and sharps management.
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