Patient Access Lead

Are you passionate about providing exceptional patient care and leading a team to success? HCA Healthcare is seeking a dedicated and experienced Patient Access Lead to join our team. As the Patient Access Lead, you will play a crucial role in ensuring a positive and efficient experience for our patients as they navigate the healthcare system. We are looking for someone with strong leadership skills, excellent communication abilities, and a commitment to providing exceptional customer service. If you have a passion for healthcare and a drive to make a difference, we want to hear from you.

• Oversee and manage the daily operations of the patient access department
• Serve as a role model and provide guidance and support to staff members
• Develop and implement strategies to improve patient satisfaction and efficiency
• Ensure compliance with all hospital policies and procedures
• Create and maintain a positive and welcoming environment for patients and their families
• Train new employees on department processes and procedures
• Monitor and report on department metrics and make recommendations for improvement
• Collaborate with other departments to streamline processes and improve patient flow
• Handle and resolve patient complaints and concerns in a timely and professional manner
• Stay up-to-date on industry trends and regulations related to patient access
• Conduct performance evaluations and provide feedback and coaching to team members
• Work closely with the leadership team to identify and implement best practices for patient access.

According to JobzMall, the average salary range for a Patient Access Lead in Nashville, TN, USA is approximately $42,000 to $60,000 per year. However, this may vary depending on factors such as the specific company, years of experience, and additional skills and certifications.

HCA Holdings, Inc. is a health care services company, which engages in operating hospitals, freestanding surgery centers and emergency rooms, and urgent care centers. It offers a full range of services to accommodate such medical specialties as internal medicine, general surgery, cardiology, oncology, neurosurgery, orthopedics and obstetrics, as well as diagnostic and emergency services.