Medical Office Specialist

Welcome to HCA Healthcare, one of the nation's leading providers of healthcare services. We are currently seeking a highly organized and detail-oriented Medical Office Specialist to join our team. As a Medical Office Specialist, you will play a crucial role in ensuring the smooth operation of our medical office by providing administrative support and excellent customer service to our patients. If you have a passion for healthcare and possess the necessary qualifications, we would love to have you on our team.

1. Greet and welcome patients, visitors, and employees in a friendly and professional manner.
2. Schedule and confirm appointments for patients, ensuring accuracy and efficiency.
3. Answer phone calls and respond to inquiries, directing them to the appropriate department or individual.
4. Maintain patient records and update information as needed.
5. Verify insurance information and collect co-pays or payments from patients.
6. Coordinate with healthcare providers to ensure timely and accurate medical documentation.
7. Handle confidential and sensitive information with utmost discretion and professionalism.
8. Monitor and maintain office supplies, ensuring that inventory is well-stocked at all times.
9. Collaborate with other team members to ensure the smooth operation of the medical office.
10. Adhere to all HIPAA and medical office policies and procedures.
11. Communicate effectively with patients, physicians, and other healthcare providers.
12. Handle patient inquiries and complaints promptly and professionally.
13. Assist with administrative tasks such as filing, faxing, and data entry.
14. Attend meetings and training sessions as required.
15. Continuously strive to improve customer service and patient satisfaction.
16. Keep updated with industry trends and changes to healthcare regulations.
17. Maintain a clean and organized work area.
18. Perform other duties as assigned by the office manager or supervisor.

According to JobzMall, the average salary range for a Medical Office Specialist in Nashville, TN, USA is between $32,000 and $48,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some employers may offer higher salaries for candidates with advanced certifications or specialized skills. Additionally, salaries may be higher in larger medical facilities or for those with more responsibilities. It is important to research and negotiate salary based on individual qualifications and the specific job offer.

HCA Holdings, Inc. is a health care services company, which engages in operating hospitals, freestanding surgery centers and emergency rooms, and urgent care centers. It offers a full range of services to accommodate such medical specialties as internal medicine, general surgery, cardiology, oncology, neurosurgery, orthopedics and obstetrics, as well as diagnostic and emergency services.