Medical Office Coordinator

Welcome to HCA Healthcare! We are currently seeking a highly organized and dedicated Medical Office Coordinator to join our team. As a leading healthcare provider, we are committed to delivering exceptional patient care and our coordinators play a crucial role in ensuring the smooth operations of our medical offices. In this position, you will have the opportunity to use your administrative and interpersonal skills to support our medical professionals and provide top-notch customer service to our patients. If you are a detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

1. Serve as the first point of contact for patients and visitors, greeting them with a warm and professional demeanor.
2. Schedule appointments for patients and coordinate with medical staff to ensure efficient use of time and resources.
3. Maintain patient records and ensure all information is accurate and up-to-date.
4. Communicate with insurance companies to verify coverage and obtain necessary authorizations.
5. Handle billing and payment processes, including collecting copays and processing insurance claims.
6. Keep medical office supplies stocked and organized, ordering new supplies as needed.
7. Maintain a clean and organized office environment, including waiting room and exam rooms.
8. Assist medical staff with administrative tasks such as data entry, filing, and correspondence.
9. Communicate with other departments within the healthcare facility to coordinate patient care.
10. Handle patient inquiries and complaints in a timely and professional manner, escalating any issues to the appropriate parties.
11. Collaborate with other medical office coordinators to ensure consistent processes and procedures are being followed.
12. Participate in training and development opportunities to stay informed on healthcare industry regulations and best practices.
13. Maintain confidentiality of patient information and adhere to HIPAA guidelines.
14. Continuously strive to improve office efficiency and patient satisfaction.
15. Perform other duties as assigned by the office manager or healthcare facility leadership.

According to JobzMall, the average salary range for a Medical Office Coordinator in Nashville, TN, USA is between $31,000 and $52,000 per year. This may vary depending on factors such as experience, education, and the specific company or healthcare facility.

HCA Holdings, Inc. is a health care services company, which engages in operating hospitals, freestanding surgery centers and emergency rooms, and urgent care centers. It offers a full range of services to accommodate such medical specialties as internal medicine, general surgery, cardiology, oncology, neurosurgery, orthopedics and obstetrics, as well as diagnostic and emergency services.