HCA Healthcare

Manager of Enterprise Patient Access

HCA Healthcare

Nashville, TN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to HCA Healthcare, one of the nation's leading providers of healthcare services. We are currently seeking a highly motivated and experienced Manager of Enterprise Patient Access to join our team. As the Manager of Enterprise Patient Access, you will play a critical role in ensuring efficient and effective patient access processes across our enterprise. We are looking for a dynamic leader with a passion for delivering exceptional patient experience and driving operational excellence. If you are a results-driven individual with strong leadership skills and a background in healthcare operations, we encourage you to apply for this exciting opportunity.

  1. Develop and implement patient access strategies and processes that align with the organization's goals and objectives.
  2. Oversee and manage the day-to-day operations of the patient access department, including scheduling, registration, and insurance verification.
  3. Monitor and analyze key performance metrics to identify areas for improvement and implement action plans to drive operational excellence.
  4. Collaborate with cross-functional teams to streamline processes and improve the overall patient experience.
  5. Develop and maintain relationships with key stakeholders, including healthcare providers, insurance companies, and patients, to ensure smooth and efficient patient access.
  6. Lead and mentor a team of patient access staff, providing ongoing training and development to ensure high-quality and consistent performance.
  7. Stay updated on industry trends and best practices related to patient access and implement changes as needed to stay competitive and meet patient needs.
  8. Ensure compliance with all relevant regulations and policies, including HIPAA, to protect patient privacy and maintain data integrity.
  9. Manage department budget and resources effectively, including identifying cost-saving opportunities and implementing cost-control measures.
  10. Serve as a point of escalation for any patient access issues or concerns, and work to resolve them in a timely and satisfactory manner.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business Management, Or A Related Field.

  • Minimum Of 5 Years Of Experience In A Leadership Role Within Patient Access Or Healthcare Operations.

  • Strong Understanding Of Healthcare Revenue Cycle Processes And Regulations.

  • Proven Track Record Of Successfully Managing And Developing A Team.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate And Build Relationships With Various Stakeholders.

Required Skills
  • Financial Analysis

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Team Management

  • Leadership

  • Problem-Solving

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Manager of Enterprise Patient Access in Nashville, TN, USA is $100,000-$130,000 per year. This can vary depending on the specific company, years of experience, and other factors. Some companies may offer additional benefits and bonuses, which can also impact the overall salary.

Additional Information
HCA Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 29th, 2023
Apply BeforeJuly 20th, 2025
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About HCA Healthcare

HCA Holdings, Inc. is a health care services company, which engages in operating hospitals, freestanding surgery centers and emergency rooms, and urgent care centers. It offers a full range of services to accommodate such medical specialties as internal medicine, general surgery, cardiology, oncology, neurosurgery, orthopedics and obstetrics, as well as diagnostic and emergency services.

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