HCA Healthcare

EMT Dispatcher

HCA Healthcare

Jacksonville, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to HCA Healthcare, where our mission is to care for and improve human life. We are currently seeking a highly skilled EMT Dispatcher to join our team and help us fulfill our commitment to providing exceptional emergency medical services. As an EMT Dispatcher, you will play a crucial role in coordinating and dispatching emergency response teams to provide timely and effective care to patients in need. The ideal candidate for this position is a compassionate and quick-thinking individual with a strong background in emergency medical services. Join us in making a difference in the lives of our patients and become a valued member of our dedicated team.

  1. Coordinate and dispatch emergency response teams to provide timely and effective care to patients in need.
  2. Receive and prioritize emergency calls and dispatch appropriate medical personnel and resources.
  3. Maintain accurate and detailed records of all emergency calls and responses.
  4. Communicate effectively with emergency responders, hospitals, and other agencies to ensure seamless patient care and transfer.
  5. Monitor emergency response activity and provide support and guidance as needed.
  6. Remain calm and composed in high-stress situations and provide reassurance and support to callers.
  7. Comply with all relevant laws, regulations, and protocols related to emergency medical services.
  8. Continuously monitor and update emergency response protocols and procedures to ensure efficiency and effectiveness.
  9. Train and mentor new dispatchers on emergency call handling and dispatching procedures.
  10. Maintain confidentiality and handle sensitive information with professionalism and discretion.
  11. Collaborate with other departments and agencies to improve emergency response processes.
  12. Stay current with industry developments and advancements in emergency medical services.
  13. Demonstrate a strong understanding of medical terminology and procedures.
  14. Adhere to all safety protocols and guidelines to ensure a safe working environment.
  15. Uphold the mission and values of HCA Healthcare by providing exceptional care and service to patients and their families.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • High School Diploma Or Ged: A Minimum Education Requirement For An Emt Dispatcher Position At Hca Healthcare Is A High School Diploma Or Ged. This Ensures That The Candidate Has A Basic Level Of Education And Can Effectively Communicate And Understand Emergency Situations.

  • Emergency Medical Dispatcher Certification: Hca Healthcare Requires Candidates To Have A Valid Emergency Medical Dispatcher (Emd) Certification From A Recognized Institution. This Certification Ensures That The Candidate Has The Necessary Knowledge And Skills To Handle Emergency Calls And Dispatch Emergency Medical Services.

  • Prior Dispatch Or Medical Experience: Candidates With Prior Experience In Dispatch Or A Medical Field Are Preferred For The Emt Dispatcher Position At Hca Healthcare. This Experience Helps The Candidate To Understand The Urgency And Seriousness Of Emergency Calls And Handle Them Efficiently.

  • Strong Communication Skills: Effective Communication Is Crucial In An Emergency Situation. Hca Healthcare Looks For Candidates With Excellent Communication Skills To Convey Information Accurately And Calmly During High-Stress Situations.

  • Ability To Work In A Fast-Paced Environment: Emergency Dispatchers At Hca Healthcare Need To Be Able To Work Efficiently In A Fast-Paced Environment. They Must Be Able To Multitask, Prioritize And Make Quick Decisions To Ensure Timely Delivery Of Emergency Services. Candidates With Experience In High-Pressure Environments Are Preferred For This Role.

Required Skills
  • Time Management

  • Multitasking

  • Crisis Management

  • Medical Terminology

  • Teamwork

  • Interpersonal Communication

  • Problem-Solving

  • Call Management

  • Emergency Response

  • Triage

  • Dispatch Protocols

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a EMT Dispatcher in Jacksonville, FL, USA is between $32,000 and $43,000 per year. This may vary depending on the specific company, experience level, and location within Jacksonville.

Additional Information
HCA Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 29th, 2025
Apply BeforeJune 9th, 2026
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About HCA Healthcare

HCA Holdings, Inc. is a health care services company, which engages in operating hospitals, freestanding surgery centers and emergency rooms, and urgent care centers. It offers a full range of services to accommodate such medical specialties as internal medicine, general surgery, cardiology, oncology, neurosurgery, orthopedics and obstetrics, as well as diagnostic and emergency services.

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