Hawaiian Telcom

Next Gen Services Technician

Hawaiian Telcom

Honolulu, HI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Hawaiian Telcom, we’re looking for an individual who is passionate about delivering exceptional customer service, has strong technical knowledge of Next Gen services, and is a creative problem solver. We are seeking an experienced Next Gen Services Technician to join our team.The ideal candidate for this position should have a solid understanding of the various Next Gen services available, including VoIP, video, and data solutions, and be able to effectively troubleshoot issues with these services. The ideal individual should also be highly organized, with excellent communication and interpersonal skills. Moreover, the successful candidate should be able to work in a fast-paced and dynamic environment while maintaining a positive attitude.If you have a strong technical background, and you’re ready to take on a new challenge, we would love to hear from you!

Where is this job?
This job is located at Honolulu, HI, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • High School Diploma Or Ged Equivalent

  • Excellent Customer Service And Communication Skills

  • Ability To Troubleshoot And Diagnose Technical Issues

  • Experience With Windows

  • Mac

  • Ios

  • And Android Operating Systems

  • Ability To Lift Up To Pounds

  • Knowledge Of Networking Equipment And Cabling

  • Valid Hawaii Driver's License

Required Skills
  • Documentation

  • Quality Assurance

  • Networking

  • Troubleshooting

  • Technical Support

  • customer service

  • Fiber Optics

  • Cloud Computing

  • VoIP

  • Cabling

  • Diagnostics

  • Wireless

  • Provisioning

  • Installations

  • Escalation Resolution

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Next Gen Services Technician in Honolulu, HI, USA is $37,000 to $50,000 per year. This range is based on salaries reported by current and former employees of the company.

Additional Information
Hawaiian Telcom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 16th, 2023
Apply BeforeJuly 20th, 2025
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About Hawaiian Telcom

Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telecom Inc. assets of Verizon Communications. Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.

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