Hawaiian Telcom

Desktop Support Engineer

Hawaiian Telcom

Honolulu, HI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Hawaiian Telcom, we are looking for an experienced and customer-focused Desktop Support Engineer to join our team. In this role, you will provide technical support to our customers, ensuring the highest level of customer satisfaction.The Desktop Support Engineer must have strong technical problem-solving skills and be able to work independently. We are looking for someone who is organized, reliable, and has a customer-oriented approach.You must have experience in managing and troubleshooting desktops, laptops, and other related computer hardware and software. You must also have good communication and interpersonal skills to effectively interact with customers. A working knowledge of Windows operating systems and Microsoft Office is highly desirable.If you have a passion for providing excellent customer service and are looking for an opportunity to grow in your field, we want to hear from you!

Where is this job?
This job is located at Honolulu, HI, USA
Job Qualifications
  • Excellent Communication Skills

  • Problem-Solving Skills

  • Knowledge Of Computer Hardware And Software

  • Troubleshooting Skills

  • Knowledge Of Networking Hardware And Protocols

  • Ability To Work Independently

  • Ability To Follow Instructions

  • Ability To Work In A Team Environment

Required Skills
  • Security

  • Testing

  • Training

  • Networking

  • Troubleshooting

  • customer service

  • Repairing

  • Documenting

  • Installing

  • Monitoring

  • Helpdesk

  • Maintaining

  • Diagnosing

  • Configuring

  • Upgrading

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Desktop Support Engineer in Honolulu, HI, USA is between $37,890 and $62,739. This range can vary depending on the experience and qualifications of the individual.

Additional Information
Hawaiian Telcom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 16th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Hawaiian Telcom

Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telecom Inc. assets of Verizon Communications. Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.

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