H&R Block

Receptionist

H&R Block

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H&R Block, we are looking for a friendly and organized professional to join our team as a Receptionist. The ideal candidate for this role should have excellent customer service and communication skills and be able to ensure a positive and welcoming experience for all clients.The Receptionist will be the first point of contact for client inquiries and must be able to handle incoming calls and correspondence in a professional manner. They must also be comfortable using a computer and have the ability to use a variety of software programs to assist in customer service. The successful candidate should also be able to work independently to ensure the smooth and efficient running of the reception area.We are looking for a candidate who is organized and detail-oriented, with excellent problem-solving and multitasking skills. The ability to work in a fast-paced environment, maintain a professional appearance, and remain composed under pressure is essential. The successful applicant must also have a friendly and personable attitude and treat all customers with respect and courtesy.The ideal candidate will have at least two years of experience in a customer service or receptionist role, and a high school diploma or equivalent. Knowledge of office procedures, customer service principles, and basic accounting practices is also preferred.

Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Ability To Multi-Task

  • Proficiency In Microsoft Office

  • Ability To Work In A Fast-Paced Environment

  • Strong Written And Verbal Communication Skills

  • Knowledge Of Company Policies And Procedures

  • Excellent Customer Service Skills

  • Friendly Personality

  • Previous Experience As A Receptionist

Required Skills
  • Data Entry

  • Filing

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Listening

  • organizing

  • Typing

  • Problem-Solving

  • Phone Etiquette

  • Cashiering

  • Greeting

  • Answering

  • Document Preparation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Receptionist in Baltimore, MD, USA is $27,860 to $36,521 per year. This figure is based on the salaries reported by employers in Baltimore, MD, USA.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 1st, 2023
Apply BeforeJune 21st, 2025
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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