
Receptionist
At H&R Block, we are looking for a friendly and organized professional to join our team as a Receptionist. The ideal candidate for this role should have excellent customer service and communication skills and be able to ensure a positive and welcoming experience for all clients.The Receptionist will be the first point of contact for client inquiries and must be able to handle incoming calls and correspondence in a professional manner. They must also be comfortable using a computer and have the ability to use a variety of software programs to assist in customer service. The successful candidate should also be able to work independently to ensure the smooth and efficient running of the reception area.We are looking for a candidate who is organized and detail-oriented, with excellent problem-solving and multitasking skills. The ability to work in a fast-paced environment, maintain a professional appearance, and remain composed under pressure is essential. The successful applicant must also have a friendly and personable attitude and treat all customers with respect and courtesy.The ideal candidate will have at least two years of experience in a customer service or receptionist role, and a high school diploma or equivalent. Knowledge of office procedures, customer service principles, and basic accounting practices is also preferred.
Ability To Multi-Task
Proficiency In Microsoft Office
Ability To Work In A Fast-Paced Environment
Strong Written And Verbal Communication Skills
Knowledge Of Company Policies And Procedures
Excellent Customer Service Skills
Friendly Personality
Previous Experience As A Receptionist
Data Entry
Filing
Scheduling
Multitasking
Attention to detail
customer service
Listening
organizing
Typing
Problem-Solving
Phone Etiquette
Cashiering
Greeting
Answering
Document Preparation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Baltimore, MD, USA is $27,860 to $36,521 per year. This figure is based on the salaries reported by employers in Baltimore, MD, USA.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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