H&R Block

Operations Specialist

H&R Block

Allentown, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At H&R Block, we are looking for an exceptionally talented and organized Operations Specialist to join our team. We are a leader in the tax preparation and financial services industry, and we require someone who is passionate about providing exceptional customer service and is a team player.The ideal candidate for this role is an experienced professional with a strong background in operations management and customer service. You will be tasked with providing smooth, efficient operations and customer service, while ensuring that productivity goals are met.To be successful in this role, you should possess excellent communication and problem-solving skills. You should also have a knack for improving processes, anticipating customer needs, and maintaining a high level of professionalism. Above all, you should be highly organized, detail-oriented, and dedicated to providing top-notch customer service.If you are passionate about operations and customer service, and have the qualifications necessary to thrive in this role, we would love to hear from you!

Where is this job?
This job is located at Allentown, PA, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Strong Analytical And Problem-Solving Skills

  • Ability To Multi-Task And Prioritize

  • Excellent Organizational And Communication Skills

  • Proven Ability To Work Independently

  • Experience Working In A Customer Service Environment

  • Flexibility To Work Overtime

  • Weekends

  • And Holidays

  • Bachelor’s Degree Or Equivalent Experience

Required Skills
  • Budgeting

  • Accounting

  • Process Improvement

  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Technical Support

  • Problem Solving

  • Database Management

  • Compliance

  • Collaboration

  • Organization

  • Taxation

  • Accounting Software

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Operations Specialist in Allentown, PA, USA is between $32,000 and $65,000. This range is based on the salaries of Operations Specialists who are currently employed in the area and who have similar job duties and experience levels. Additionally, salaries for this position may vary depending on the employer, industry, and qualifications of the individual.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 1st, 2023
Apply BeforeSeptember 18th, 2025
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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