At H&R Block, we are looking for an exceptionally talented and organized Operations Specialist to join our team. We are a leader in the tax preparation and financial services industry, and we require someone who is passionate about providing exceptional customer service and is a team player.The ideal candidate for this role is an experienced professional with a strong background in operations management and customer service. You will be tasked with providing smooth, efficient operations and customer service, while ensuring that productivity goals are met.To be successful in this role, you should possess excellent communication and problem-solving skills. You should also have a knack for improving processes, anticipating customer needs, and maintaining a high level of professionalism. Above all, you should be highly organized, detail-oriented, and dedicated to providing top-notch customer service.If you are passionate about operations and customer service, and have the qualifications necessary to thrive in this role, we would love to hear from you!
Proficiency In Microsoft Office Suite
Strong Analytical And Problem-Solving Skills
Ability To Multi-Task And Prioritize
Excellent Organizational And Communication Skills
Proven Ability To Work Independently
Experience Working In A Customer Service Environment
Flexibility To Work Overtime
Weekends
And Holidays
Bachelor’s Degree Or Equivalent Experience
Budgeting
Accounting
Process Improvement
Project Management
Data Analysis
Communication
Time Management
Technical Support
Problem Solving
Database Management
Compliance
Collaboration
Organization
Taxation
Accounting Software
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Operations Specialist in Allentown, PA, USA is between $32,000 and $65,000. This range is based on the salaries of Operations Specialists who are currently employed in the area and who have similar job duties and experience levels. Additionally, salaries for this position may vary depending on the employer, industry, and qualifications of the individual.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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