At H&R Block, we believe that our success depends on the strength of our team. We are looking for an experienced Operations Specialist to join our team and help us reach our goals. The ideal candidate will have excellent organizational and communication skills, a strong attention to detail, and a commitment to client satisfaction.We are looking for someone with a minimum of 3-5 years' experience in a related field, with demonstrated success in problem-solving and customer service. A Bachelor's degree in business, finance, or a related field is preferred. Candidates must have a strong understanding of the tax industry and its operations, as well as proficiency with computer operations, including Microsoft Office Suite.The successful candidate will be a self-starter and team player with the ability to handle multiple tasks in a fast-paced environment. They must be able to work independently, as well as collaboratively, to ensure the smooth operation of H&R Block's business. A passion for customer service and a commitment to excellence are essential in this role. If you have the qualifications and enthusiasm needed to excel in this role, we want to hear from you.
Strong Organizational Skills
Proficiency In Microsoft Office Suite
Attention To Detail
Ability To Learn New Software Quickly
Excellent Customer Service
Accounting Experience
Previous Experience In The Tax Preparation Industry
Knowledge Of Tax Regulations And Laws
Budgeting
Financial Analysis
Accounting
Process Improvement
Project Management
Data Entry
Microsoft Office
Scheduling
Problem Solving
Auditing
customer service
Reporting
Compliance
Reconciliation
Taxation
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a Operations Specialist in Chicago, IL, USA is between $48,000 and $80,000 per year. This range is based on the salary information provided by employers and employees in the area. Salaries can vary based on experience, education, employer, industry, and more.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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