Field Telecom Technician

Welcome to H&R Block, a company dedicated to providing top-notch tax and financial services to individuals and businesses. We are currently seeking a skilled Field Telecom Technician to join our team and contribute to the success of our organization. As a Telecom Technician at H&R Block, you'll have the opportunity to utilize your technical expertise and problem-solving skills to ensure our communication systems are running smoothly. If you have a passion for technology, excellent communication skills, and a desire to work in a fast-paced and dynamic environment, we encourage you to apply.

1. Install, maintain, and troubleshoot all telecommunications equipment and systems for H&R Block, including but not limited to phone systems, internet connections, and network infrastructure.
2. Conduct routine inspections and tests to identify and resolve any issues with communication systems.
3. Monitor system performance, identify potential problems, and implement solutions to ensure minimal downtime and maximum efficiency.
4. Collaborate with internal teams to plan and implement new telecommunication projects and upgrades.
5. Provide technical support and training to employees on the proper use of communication systems.
6. Document all maintenance and repair activities, including equipment inventory and system configurations.
7. Stay up-to-date with industry trends and advancements in telecommunication technology to make recommendations for improvement.
8. Respond promptly to service calls and prioritize tasks to meet established deadlines.
9. Adhere to company policies and procedures, as well as safety guidelines, while performing all job duties.
10. Maintain a high level of professionalism and customer service when interacting with internal and external stakeholders.
11. Assist with budget planning and cost analysis for telecommunication systems.
12. Proactively identify and address potential security risks and take necessary precautions to safeguard communication systems.
13. Collaborate with external vendors and service providers to ensure all equipment and services are functioning effectively.
14. Continuously evaluate and improve processes and procedures related to telecommunication systems.
15. Adhere to all company and industry regulations and standards for telecommunication systems.

According to JobzMall, the average salary range for a Field Telecom Technician in Fort Myers, FL, USA is $47,000 - $60,000 per year. This may vary depending on the specific company, experience level, and other factors.

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.