H&R Block

Field Telecom Technician

H&R Block
Honolulu, HI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&R Block, where we are committed to providing top-quality services to our clients. As a Field Telecom Technician, you will play a crucial role in ensuring that our communication systems are running smoothly and efficiently. We are seeking a highly skilled and dedicated individual to join our team and help us maintain our reputation as a leader in the industry. If you are a tech-savvy problem solver with a passion for customer service, we encourage you to apply for this exciting opportunity.

  1. Install, configure, and maintain communication systems, including phones, internet, and data connections, at various H&R Block locations.
  2. Troubleshoot and resolve technical issues related to communication systems in a timely and efficient manner.
  3. Collaborate with other technicians and IT professionals to identify and implement solutions for complex technical problems.
  4. Conduct routine maintenance and updates on communication systems to ensure optimal performance.
  5. Provide excellent customer service to clients and internal employees by addressing any communication-related concerns or issues.
  6. Keep detailed records of all installations, repairs, and maintenance activities.
  7. Stay up-to-date with industry trends and advancements in communication technology to make recommendations for improvements and upgrades.
  8. Train and educate employees on the proper use of communication systems to maximize efficiency and productivity.
  9. Adhere to all company policies and procedures, as well as safety regulations, while performing job duties.
  10. Maintain a professional and positive attitude while representing H&R Block and interacting with clients and colleagues.
Where is this job?
This job is located at Honolulu, HI, USA
Job Qualifications

  • Technical Knowledge: A Field Telecom Technician At H&R Block Should Possess Strong Technical Knowledge Of Telecommunications Systems, Networks, And Equipment. They Should Be Familiar With Various Hardware And Software Technologies, As Well As Troubleshooting Techniques.

  • Communication Skills: As A Field Telecom Technician, The Ability To Communicate Effectively With Both Technical And Non-Technical Individuals Is Crucial. This Includes Listening, Providing Clear Instructions, And Documenting Processes And Procedures.

  • Problem-Solving Abilities: The Role Of A Field Telecom Technician Requires The Ability To Quickly Identify And Resolve Technical Issues. This Requires Strong Problem-Solving Skills And The Ability To Think Critically And Analytically.

  • Time Management: The Ability To Manage Time Effectively Is Essential For A Field Telecom Technician. They Must Be Able To Prioritize Tasks, Meet Deadlines, And Work Efficiently To Minimize Downtime For Clients.

  • Customer Service: H&R Block Is Committed To Providing Excellent Customer Service, And A Field Telecom Technician Plays A Crucial Role In This. The Ideal Candidate Should Have Strong Customer Service Skills, The Ability To Remain Calm Under Pressure, And A Friendly, Professional Demeanor.

Required Skills

  • Project Management

  • Data Analysis

  • Technical Support

  • equipment maintenance

  • Network troubleshooting

  • System integration

  • Voip Systems

  • Equipment Upgrades

  • Wireless Technology

  • Fiber Optic Cabling

  • Telecommunications Installation

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Telecom Technician in Honolulu, HI, USA is between $45,000 and $73,000 per year. This range may vary depending on the specific company, experience level, and location. Some companies may also offer additional benefits and bonuses.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2024
Apply BeforeJune 21st, 2025
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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