Field Telecom Technician

Welcome to H&R Block, a leading tax preparation company that values innovation, teamwork, and exceptional customer service. We are currently seeking a skilled Field Telecom Technician to join our dynamic team. As a Field Telecom Technician, you will play a crucial role in maintaining and improving our telecommunication systems to ensure seamless communication across our offices. If you are a tech-savvy individual with a passion for problem-solving, strong communication skills, and a dedication to delivering top-notch service, we want to hear from you!

1. Install, maintain and troubleshoot telecommunication systems for H&R Block offices.
2. Conduct regular inspections and tests to ensure optimal performance of telecommunication equipment.
3. Respond promptly to service requests and resolve technical issues in a timely manner.
4. Collaborate with team members to identify and implement solutions to improve telecommunication systems.
5. Keep up-to-date on industry advancements and make recommendations for upgrades or changes to existing systems.
6. Create and maintain detailed documentation of telecommunication systems, including diagrams, configurations, and maintenance logs.
7. Communicate effectively with office managers and other team members to schedule and coordinate maintenance and repairs.
8. Collaborate with external vendors to resolve complex technical issues and implement new systems.
9. Provide training and support to office staff on the proper use of telecommunication systems.
10. Adhere to all safety protocols and regulations while working on telecommunication systems.
11. Maintain a high level of professionalism and customer service when interacting with clients or colleagues.
12. Proactively identify potential issues and make recommendations for improvements to prevent future problems.
13. Stay organized and manage time effectively to meet deadlines and handle multiple tasks simultaneously.
14. Keep accurate records of work performed and report any issues or concerns to superiors.
15. Demonstrate a strong commitment to teamwork, collaboration, and promoting a positive work culture at H&R Block.

According to JobzMall, the average salary range for a Field Telecom Technician in San Antonio, TX, USA is between $50,000 - $70,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or industry the technician is working for. Some companies may also offer additional benefits and bonuses as part of the compensation package.

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.