Are you a tech-savvy individual with a passion for providing exceptional customer service? Do you have experience in the telecommunications field and enjoy working in a fast-paced environment? If so, H&R Block is seeking a highly motivated Field Telecom Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing telecommunications systems for our various office locations. We are looking for someone who is detail-oriented, a problem-solver, and has excellent communication skills. If this sounds like you, we would love to hear from you!
- Install, maintain, and repair telecommunications systems for H&R Block office locations.
- Troubleshoot technical issues and provide solutions in a timely manner.
- Ensure all telecommunications systems are functioning properly and efficiently.
- Communicate effectively with team members and office staff to address any concerns or issues.
- Remain up-to-date with the latest telecommunications technology and trends.
- Provide exceptional customer service to all clients and office staff.
- Create and maintain detailed records of all telecommunications maintenance and repairs.
- Work in a fast-paced environment and prioritize tasks accordingly.
- Collaborate with team members to ensure all tasks are completed efficiently.
- Adhere to company policies and procedures at all times.
- Maintain a clean and organized work environment.
- Continuously seek opportunities for improvement and provide suggestions to enhance processes.
- Perform regular equipment checks and maintenance to ensure optimal performance.
- Train and assist office staff on the proper use of telecommunications systems.
- Adhere to safety protocols and regulations while performing job duties.
Knowledge Of Telecommunications Systems: The Ideal Candidate Should Have A Strong Understanding Of Various Telecommunications Systems, Including Pbx, Voip, And Unified Communications. They Should Also Have Experience With Troubleshooting And Maintaining These Systems.
Technical Skills: The Field Telecom Technician Should Possess A Wide Range Of Technical Skills, Including Experience With Network Infrastructure, Cabling, And Hardware Installation. They Should Also Have Knowledge Of Telecommunication Protocols And Standards.
Experience With Telecommunications Equipment: The Candidate Should Have Hands-On Experience With A Variety Of Telecommunications Equipment, Such As Routers, Switches, And Pbx Systems. They Should Also Have Experience With Installing, Configuring, And Maintaining These Systems.
Problem-Solving Abilities: The Field Telecom Technician Should Have Excellent Problem-Solving Skills And Be Able To Troubleshoot And Resolve Technical Issues Efficiently. They Should Also Have The Ability To Work Independently And Make Sound Decisions In High-Pressure Situations.
Communication Skills: As The Role Involves Interacting With Clients And Colleagues, Strong Communication Skills Are Essential. The Candidate Should Be Able To Clearly Explain Technical Issues To Non-Technical Individuals And Provide Excellent Customer Service. They Should Also Be Able To Communicate Effectively With Team Members And Other Departments Within The Company.
Communication Skills
Network Security
customer service
equipment maintenance
Network troubleshooting
Troubleshooting skills
Cable Management
Wireless Technology
Fiber Optic Installation
Voip Installation
Telecommunications Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Telecom Technician in Lubbock, TX, USA is $40,000 to $60,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.
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