H&R Block

Field Telecom Technician

H&R Block

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a skilled and driven individual with a passion for technology and customer service? Look no further, as H&R Block is seeking a Field Telecom Technician to join our dynamic team! As a Field Telecom Technician, you will be responsible for installing, maintaining, and troubleshooting telecommunication systems for our various locations. We are looking for someone who is detail-oriented, adaptable, and has excellent communication skills. If you are ready for a challenging and rewarding career in the telecommunications field, apply now!

  1. Installation and Maintenance of Telecommunication Systems: The Field Telecom Technician will be responsible for installing and maintaining telecommunication systems, including phone lines, internet connections, and other communication equipment, at our various locations.
  2. Troubleshooting: The technician will be expected to troubleshoot any issues that arise with the telecommunication systems and find effective solutions to ensure uninterrupted communication services.
  3. Customer Service: The technician will be the main point of contact for any telecommunication issues at our locations and must provide exceptional customer service to address and resolve any concerns.
  4. Attention to Detail: The technician must have a strong eye for detail to ensure that all telecommunication systems are installed and maintained accurately and efficiently.
  5. Adaptability: The technician must be able to adapt to different environments and technologies to effectively install and troubleshoot telecommunication systems at various locations.
  6. Communication: Excellent communication skills are essential for this role as the technician will be required to communicate with team members, customers, and vendors regarding telecommunication issues and updates.
  7. Following Protocols: The technician must follow company protocols and safety guidelines while installing and maintaining telecommunication systems to ensure the safety of themselves and others.
  8. Time Management: The technician must be able to manage their time effectively to meet installation and maintenance deadlines at multiple locations.
  9. Record-Keeping: The technician will be responsible for keeping accurate records of all telecommunication systems, installations, and maintenance to ensure efficient tracking and reporting.
  10. Continuous Learning: The technician must stay updated with the latest technologies and advances in the telecommunication field to provide the best services and solutions.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Technical Expertise In Telecommunications Systems And Equipment: A Field Telecom Technician At H&R Block Should Have A Deep Understanding And Hands-On Experience With Various Telecommunications Systems And Equipment, Including Phone Systems, Routers, Switches, And Cabling.

  • Troubleshooting And Problem-Solving Skills: As A Field Telecom Technician, One Must Be Able To Quickly Identify And Resolve Technical Issues Related To Telecommunications Systems And Equipment. This Requires Strong Troubleshooting Skills And The Ability To Think Critically.

  • Experience In Installation And Maintenance: The Role Of A Field Telecom Technician At H&R Block Includes Installing, Configuring, And Maintaining Telecommunications Systems And Equipment. Therefore, Candidates Should Possess Prior Experience In These Areas.

  • Knowledge Of Industry Standards And Regulations: Telecom Technicians At H&R Block Must Be Familiar With Industry Standards And Regulations Related To Telecommunications Systems And Equipment. This Includes Knowledge Of Wiring Codes, Safety Protocols, And Compliance Standards.

  • Communication And Customer Service Skills: A Field Telecom Technician May Interact With Clients And Colleagues, So Strong Communication And Customer Service Skills Are Essential. This Includes The Ability To Explain Technical Concepts In A Clear And Concise Manner And Provide Excellent Customer Support.

Required Skills
  • Data Analysis

  • Technical Support

  • customer service

  • Cable Management

  • Equipment repair

  • System integration

  • Network Installation

  • Wireless Configuration

  • Fiber Optic Maintenance

  • Telecommunication Troubleshooting

  • Voip Setup

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Telecom Technician in Phoenix, AZ, USA is $47,000 - $73,000 per year. This may vary based on the individual's experience, education, and specific job responsibilities.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started