
Field Telecom Technician
Are you a skilled technician with a passion for improving telecommunications systems? Do you thrive in a fast-paced, dynamic work environment? Look no further! H&R Block is seeking a Field Telecom Technician to join our team. In this role, you will be responsible for ensuring our communication systems are operating at peak efficiency and providing excellent customer service to our clients. We are looking for a driven, detail-oriented individual with strong technical skills and a customer-centric mindset. If this sounds like you, we encourage you to apply and become a valuable member of our team.
- Perform regular maintenance and repairs on telecommunications systems to ensure optimal functionality.
- Troubleshoot and resolve any issues with communication systems in a timely manner.
- Install and configure new equipment and software as needed.
- Conduct site visits and inspections to assess and address any potential network or equipment issues.
- Monitor and analyze network performance to identify areas for improvement.
- Collaborate with internal teams and external vendors to implement new technologies and upgrades.
- Provide technical support to clients and assist with resolving any communication-related concerns.
- Maintain accurate records of all work performed and equipment inventory.
- Keep up-to-date with industry advancements and best practices to constantly improve systems.
- Adhere to safety protocols and regulations while working on telecommunication systems.
- Communicate effectively with team members and clients to ensure smooth operations and customer satisfaction.
- Travel to different locations as needed to address technical issues or perform installations.
- Assist in training and mentoring junior technicians.
- Follow company policies and procedures to maintain a high level of quality in all work.
- Continuously seek opportunities to optimize and improve communication systems and processes.
Minimum Of 2 Years Experience In Telecommunication Systems Installation And Maintenance.
Proficient In Troubleshooting And Repairing Various Telecommunication Equipment, Such As Routers, Switches, And Cabling Systems.
Strong Knowledge Of Network Protocols, Including Tcp/Ip, Ethernet, And Voip.
Familiarity With Telecommunications Industry Standards And Regulations.
Excellent Communication And Customer Service Skills, With The Ability To Effectively Interact With Clients And Colleagues.
Networking
Troubleshooting
Communication
Time Management
Telecommunications
Technical Support
Problem Solving
customer service
Maintenance
installation
Repair
Equipment Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Telecom Technician in Maine, ME 04736, USA is $40,000-$65,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the technician is employed by.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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