H&R Block

District General Manager

H&R Block

Louisville, KY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a dynamic leader with a passion for driving business growth and delivering exceptional customer service? H&R Block is seeking a highly motivated District General Manager to join our team and oversee the success of multiple retail tax office locations. As the face of our company in your assigned district, you will play a crucial role in managing and developing a team of tax professionals, while also maintaining strong relationships with clients and community partners. If you possess strong leadership skills, a strategic mindset, and a proven track record of achieving results, we want to hear from you!"

  1. Oversee the success and performance of multiple retail tax office locations in the assigned district.
  2. Lead and develop a team of tax professionals to ensure they are providing exceptional customer service and meeting business goals.
  3. Maintain strong relationships with clients and community partners to drive business growth and promote brand awareness.
  4. Develop and implement strategic plans to increase revenue and profitability in the district.
  5. Monitor and analyze key performance metrics to identify areas for improvement and make data-driven decisions.
  6. Hire, train, and mentor new employees to ensure a high-performing and motivated team.
  7. Provide regular performance evaluations and feedback to team members to foster personal and professional growth.
  8. Collaborate with other district managers and senior leadership to share best practices and drive company-wide initiatives.
  9. Stay updated on industry trends and competition to inform business strategies and stay ahead of the curve.
  10. Serve as the primary point of contact for escalated customer concerns and ensure timely resolution.
  11. Ensure compliance with company policies and procedures, as well as all relevant laws and regulations.
  12. Represent the company as a professional and knowledgeable leader in all interactions with clients, community partners, and other stakeholders.
Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Accounting, Or A Related Field.

  • In-Depth Knowledge Of Tax Laws And Regulations, As Well As Experience With Tax Preparation Software.

  • Minimum Of 5 Years Experience In A Management Role, Preferably In The Financial Or Tax Industry.

  • Strong Leadership Skills And The Ability To Effectively Manage And Motivate A Team.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Stakeholders.

Required Skills
  • Budgeting

  • Strategic Planning

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Analytical Thinking

  • Team Building

  • Financial Management

  • Sales management

  • Problem-Solving

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a District General Manager in Louisville, KY, USA is between $98,000 and $123,000 per year. However, this can vary depending on the specific company and industry, as well as the candidate's level of experience and qualifications.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2024
Apply BeforeApril 11th, 2026
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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