District General Manager

Welcome to H&R Block, where we strive to help our clients achieve financial success through our tax and financial services. We are currently seeking a highly motivated and experienced District General Manager to join our team and lead a group of retail tax offices to success. As a District General Manager, you will have the opportunity to utilize your leadership skills and passion for customer service to drive business growth and provide exceptional service to our clients. If you have a strong background in management, a passion for developing and coaching teams, and a desire to make a positive impact in the lives of others, we encourage you to apply for this exciting opportunity.

1. Oversee and manage a group of retail tax offices within a designated district, ensuring they are operating efficiently and effectively.
2. Develop and implement strategies to drive business growth and increase revenue for the district.
3. Train, mentor, and coach office managers and staff to deliver exceptional customer service and meet performance goals.
4. Monitor and analyze key performance indicators to identify areas of improvement and implement corrective actions.
5. Collaborate with other district general managers and corporate leadership to share best practices and implement company-wide initiatives.
6. Ensure compliance with company policies and procedures, as well as federal and state tax laws and regulations.
7. Manage budgets and expenses for the district, making strategic decisions to optimize resources and maximize profitability.
8. Conduct regular performance evaluations and provide feedback and guidance to office managers and staff.
9. Handle escalated customer concerns and complaints in a timely and professional manner.
10. Stay updated on industry trends, changes in tax laws, and competitor strategies to inform business decisions and maintain a competitive edge.
11. Represent the company at community events and networking opportunities to promote the brand and build relationships.
12. Foster a positive and inclusive work environment where employees feel valued, motivated, and supported in their professional growth.
13. Collaborate with HR to recruit, hire, and onboard new employees for the district.
14. Maintain accurate records and reports, and communicate progress, challenges, and successes to corporate leadership.
15. Continuously evaluate and improve processes and procedures to drive efficiency and ensure an exceptional customer experience.

According to JobzMall, the average salary range for a District General Manager in Scottsdale, AZ, USA is $116,000 to $150,000 per year. However, this can vary depending on the industry, company size, and individual qualifications and experience.

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.