
District General Manager
Welcome to H&R Block, where we pride ourselves on providing top-notch tax preparation services to individuals and businesses alike. We are currently seeking a highly motivated and experienced District General Manager to join our team and help us continue our mission of delivering exceptional customer service. As the District General Manager, you will play a crucial role in overseeing the operations of multiple H&R Block offices within your designated district. We are looking for a dynamic leader who possesses strong managerial skills, a customer-centric mindset, and a proven track record of driving business results. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
- Oversee the operations of multiple H&R Block offices within the designated district.
- Ensure that all offices are following company policies and procedures.
- Monitor and analyze financial performance of the district, identifying areas for improvement and implementing strategies for growth.
- Develop and maintain relationships with clients, ensuring exceptional customer service is provided at all times.
- Hire, train, and mentor office managers and staff to ensure they are equipped with the necessary skills to provide quality tax preparation services.
- Set and communicate clear performance expectations for all offices within the district.
- Develop and implement strategies to drive business results and increase revenue.
- Regularly review and analyze district performance data to identify trends and make necessary adjustments to improve efficiency and productivity.
- Ensure compliance with all tax laws and regulations in the district.
- Represent the company and act as a liaison with local community organizations and businesses.
- Collaborate with other district managers and upper management to share best practices and drive company-wide initiatives.
- Continuously evaluate and improve processes to enhance the overall customer experience.
- Maintain a positive and motivating work environment for all employees within the district.
- Conduct regular performance evaluations and provide ongoing coaching and feedback to office managers and staff.
- Ensure all offices are adequately staffed and properly equipped to handle customer needs.
- Handle and resolve any customer complaints or issues in a timely and professional manner.
- Keep up-to-date with industry trends and changes in tax laws to ensure all offices are providing accurate and current information to clients.
- Prepare and present regular reports on district performance to upper management.
- Collaborate with marketing and sales teams to develop and implement effective marketing strategies for the district.
- Uphold the company's mission and values in all aspects of the job.
In-Depth Knowledge Of Tax Laws And Regulations.
Bachelor's Degree In Business Administration, Finance, Or A Related Field.
Minimum Of 5 Years Experience In A Leadership Role, Preferably In The Financial Or Tax Industry.
Proven Track Record Of Successfully Managing Multiple Locations And Teams.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Employees.
Budgeting
Strategic Planning
Communication
Time Management
Leadership
customer service
Team Building
Financial Management
Staff Development
Sales management
Problem-Solving
Tax Knowledge
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a District General Manager in Maine, ME 04736, USA is $88,000-$120,000 per year. However, this can vary based on the specific company, industry, and years of experience. Some District General Managers may also receive bonuses and other forms of compensation in addition to their base salary.
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H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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