H&R Block

Client Service Coordinator

H&R Block

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

H&R Block is looking for an enthusiastic and organized Client Service Coordinator to join our team and provide excellent customer service to our clients. In this role, you will be the first point of contact for our clients, and you will be responsible for ensuring their satisfaction with our services. To be successful as a Client Service Coordinator, you should have excellent communication skills, both verbal and written, and be able to work effectively under pressure. You should also have strong problem-solving skills and be able to work independently, with minimal supervision. The ideal candidate should have a minimum of two years of experience in customer service, be comfortable working with computers and technology, and have a basic understanding of accounting, taxes, and other financial services. Additionally, you should have a friendly and professional demeanor and be able to maintain a high level of confidentiality. If you are an energetic and customer-service oriented individual and are committed to providing outstanding service to our clients, we want to hear from you!

Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Problem Solving Skills

  • Ability To Multitask

  • Knowledge Of Tax Laws And Regulations

  • Strong Interpersonal Skills

  • Computer Proficiency

Required Skills
  • Communication

  • Multitasking

  • Negotiation

  • Listening

  • Empathy

  • Organization

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Adaptability

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

  • Financial-Literacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Initiative

Compensation

According to JobzMall, the average salary range for a Client Service Coordinator in Boston, MA, USA is between $40,000 and $60,000 per year. This salary range may vary depending on the experience of the individual and the responsibilities associated with the position.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 1st, 2023
Apply BeforeMay 10th, 2026
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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