H&R Block

Client Advisor - Small Business & Tax

H&R Block

Fresno, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to H&R Block, where we pride ourselves on providing top-notch financial services to individuals and businesses alike. We are currently seeking a dedicated and knowledgeable Client Advisor for our Small Business & Tax division. As a Client Advisor, you will have the opportunity to work closely with small business owners to help them navigate the complexities of tax laws and maximize their financial success. If you are a driven and experienced professional with a passion for helping small businesses thrive, we want to hear from you!

  1. Provide exceptional customer service to small business clients by understanding their unique needs and providing tailored financial solutions.
  2. Develop and maintain strong relationships with small business clients to ensure their long-term satisfaction and loyalty.
  3. Stay up-to-date on tax laws, regulations, and industry trends to provide accurate and timely advice to clients.
  4. Conduct thorough financial analyses for small businesses to identify areas for improvement and potential tax savings.
  5. Communicate complex tax information in a clear and concise manner to clients, addressing any questions or concerns they may have.
  6. Collaborate with other team members and departments to ensure a seamless and efficient client experience.
  7. Act as a trusted advisor to small business clients, offering guidance and support in financial planning, budgeting, and decision-making.
  8. Utilize various software and tools to assist clients in tax preparation and filing.
  9. Meet and exceed sales targets by actively promoting and cross-selling H&R Block's services to small business clients.
  10. Adhere to all company policies, procedures, and ethical standards to maintain a high level of professionalism and integrity.
  11. Continuously seek opportunities for professional development and growth to enhance job performance and expertise.
  12. Remain organized and detail-oriented to accurately document and maintain client records.
  13. Serve as a positive and knowledgeable representative of H&R Block, promoting the brand and its services in the community.
  14. Proactively identify and resolve any issues or concerns raised by clients, demonstrating a commitment to their satisfaction.
  15. Maintain confidentiality and protect sensitive client information at all times.
Where is this job?
This job is located at Fresno, CA, USA
Job Qualifications
  • Knowledge Of Small Business Tax Laws: A Client Advisor Should Have A Thorough Understanding Of Small Business Tax Laws And Regulations. This Includes Staying Up-To-Date With Any Changes And Updates To Tax Laws That May Affect Small Businesses.

  • Experience In Tax Preparation: An Ideal Candidate For This Role Should Have Experience In Tax Preparation, Specifically For Small Businesses. This Includes Knowledge Of Tax Forms And Deductions Commonly Used By Small Businesses.

  • Strong Communication Skills: Client Advisors Will Be Working Closely With Small Business Owners And Should Have Excellent Communication Skills. This Includes The Ability To Explain Complex Tax Concepts In A Clear And Concise Manner.

  • Attention To Detail: Accuracy Is Crucial When Dealing With Tax Preparation For Small Businesses. A Client Advisor Should Have A Strong Attention To Detail To Ensure All Information Is Entered Correctly And All Deductions Are Claimed Accurately.

  • Customer Service Skills: As A Client Advisor, You Will Be Working Directly With Clients And Should Possess Strong Customer Service Skills. This Includes The Ability To Build Relationships, Handle Difficult Situations, And Provide Excellent Service To Clients.

Required Skills
  • Financial Analysis

  • Communication Skills

  • Time Management

  • Attention to detail

  • customer service

  • TAX PREPARATION

  • Client Relationship Management

  • Problem-Solving

  • Tax Planning

  • Tax Law Knowledge

  • Small Business Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Advisor - Small Business & Tax in Fresno, CA, USA is $36,575 to $55,237 per year. However, this range can vary depending on factors such as experience, qualifications, and the specific company or organization the Client Advisor is working for. Additionally, some Client Advisors may also receive commission or bonuses as part of their compensation package.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2024
Apply BeforeAugust 19th, 2025
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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