H&R Block

Associate Team Leader

H&R Block

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for helping others achieve their goals? Do you have a strong background in tax preparation and a desire to mentor and guide a team to success? If so, we have an exciting opportunity for you as an Associate Team Leader at H&R Block. In this role, you will have the opportunity to use your expertise in tax laws and regulations to lead a team of tax professionals and provide exceptional client service. We are seeking an individual with excellent communication skills, a positive attitude, and a proven track record of delivering results. If you are ready to take on a new challenge and make a meaningful impact, we encourage you to apply for this role today.

  1. Lead and mentor a team of tax professionals to achieve their goals and provide exceptional client service.
  2. Utilize expertise in tax laws and regulations to guide and support team members in their tax preparation processes.
  3. Communicate effectively with team members to provide guidance, feedback, and support.
  4. Create a positive and motivating work environment for team members.
  5. Ensure team members are up-to-date on tax laws and regulations and provide necessary training and resources.
  6. Monitor team performance and provide regular feedback to help them improve and reach their full potential.
  7. Collaborate with other team leaders and management to develop and implement strategies for team success.
  8. Maintain a high level of professionalism and uphold company values and standards.
  9. Serve as a point of contact for escalated client issues and provide solutions to ensure client satisfaction.
  10. Continuously evaluate and improve team processes and procedures to increase efficiency and productivity.
  11. Stay updated on industry trends and changes in tax laws to guide and advise team members accordingly.
  12. Foster a culture of collaboration, teamwork, and continuous learning within the team.
  13. Conduct regular performance evaluations and provide coaching and development opportunities for team members.
  14. Act as a role model and inspire team members to reach their full potential.
  15. Represent H&R Block in a positive and professional manner at all times.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Strong Leadership Skills: As An Associate Team Leader At H&R Block, You Will Be Responsible For Managing A Team Of Tax Professionals. Therefore, It Is Essential To Have Strong Leadership Skills To Guide And Motivate Your Team Towards Success.

  • Extensive Tax Knowledge: This Position Requires A Thorough Understanding Of Tax Laws And Regulations. A Qualified Candidate Should Have At Least 2-3 Years Of Experience In Tax Preparation And Be Familiar With Federal And State Tax Codes.

  • Excellent Communication Skills: As An Associate Team Leader, You Will Be In Charge Of Communicating With Clients, Team Members, And Upper Management. Therefore, Strong Verbal And Written Communication Skills Are Necessary For This Role.

  • Attention To Detail: Tax Preparation Requires A High Level Of Accuracy, And As An Associate Team Leader, You Will Be Responsible For Reviewing And Ensuring The Accuracy Of Tax Returns Prepared By Your Team. Attention To Detail Is Crucial To Avoid Any Errors Or Discrepancies.

  • Customer Service Orientation: H&R Block Places A Strong Emphasis On Providing Exceptional Customer Service. As An Associate Team Leader, You Will Be Expected To Uphold This Standard And Ensure That All Clients Have A Positive Experience With The Company. Therefore, Having A Customer Service-Oriented Mindset Is Essential For This Role.

Required Skills
  • Training

  • Communication

  • Time Management

  • Management

  • Leadership

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Supervision

  • Attention to

  • Tax Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Team Leader in Atlanta, GA, USA is between $40,000 to $60,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some companies may also offer additional bonuses and benefits.

Additional Information
H&R Block is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2024
Apply BeforeJuly 8th, 2026
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About H&R Block

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.

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