If you are an experienced and enthusiastic Stores Department Manager, we have the perfect opportunity for you! H&M is looking for an organized, motivated, and customer-focused individual to join our Stores Department team. In this role, you will be responsible for managing the day-to-day operations of the department, as well as overseeing the store staff and maintaining customer service standards.Qualifications for this position include: a minimum of 5 years of retail management experience, strong customer service skills, excellent organizational skills, and the ability to take initiative and work independently. We also require excellent communication and problem-solving skills, along with a high level of professionalism. If you have the experience and skills required to excel in this role, we would love to hear from you!
Responsibilities:
- Manage the day-to-day operations of the Stores Department.
- Oversee store staff and maintain customer service standards.
- Ensure customer satisfaction is met through excellent communication and problem-solving skills.
- Take initiative and work independently.
- Implement policies and procedures to ensure smooth and efficient operations of the department.
- Monitor and evaluate staff performance and provide regular feedback.
- Ensure compliance with company policies and regulations.
- Handle customer queries and complaints in a professional manner.
- Manage inventory levels and order supplies as necessary.
- Develop strategies for increasing store sales and profitability.
Proficiency In Ms Office Applications
Excellent Communication And Interpersonal Skills
Excellent Organizational Skills
Ability To Work Well Under Pressure
Knowledge Of Stock Management And Inventory Control Systems
Ability To Handle Multiple Assignments And Prioritize Tasks Effectively
Proven Experience In Handling Customer Service Issues
Knowledge Of Safety And Security Regulations
Budgeting
Training
Planning
Scheduling
Forecasting
customer service
Merchandising
Hiring
organizing
Problem-Solving
Supervising
Negotiating
Analyzing
Motivating
Inventorying
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Stores Department Manager in Irvine, CA, USA is $42,000 - $55,000. This salary range may vary depending on the industry, experience, and qualifications of the individual.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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