Stores Department Manager

As Stores Department Manager at H&M, you will be responsible for overseeing the entire store operations, from managing a team of sales associates to ensuring customer service excellence. We are looking for a highly motivated, organized, and customer-oriented individual who is able to motivate and inspire a team.The ideal candidate should have a minimum of 5 years of management experience in a retail setting, as well as a strong understanding of the principles and practices of customer service. The successful candidate will be able to demonstrate excellent communication and negotiation skills, and have the ability to lead in a fast-paced environment. The ability to develop and implement creative solutions to problems, and the ability to analyze data and identify areas of improvement, are also essential for this role.If you possess all the required qualifications and have the drive to excel in a highly customer-focused environment, we would love to hear from you!

Responsibilities:

• Manage a team of sales associates and ensure customer service excellence
• Provide leadership and motivation to team members
• Develop and implement creative solutions to problems
• Analyze customer data to identify areas of improvement
• Develop and implement strategies to increase sales and customer satisfaction
• Monitor store operations and ensure compliance with all company policies
• Maintain inventory levels and monitor stock levels
• Ensure customer complaints and queries are handled in a timely manner
• Develop and implement training programs for staff
• Monitor store performance and analyze reports
• Liaise with suppliers and other stakeholders

According to JobzMall, the average salary range for a Stores Department Manager in Durham, UK is between £26,000 and £40,000 per year. This is based on the salaries reported by employers and anonymous employees in Durham, UK.

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.