H&M

Stores Department Manager

H&M

Houston, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a passionate and experienced Stores Department Manager looking to join the team at H&M? We’re looking for an organized, energetic, and results-driven leader to join our stores team. The Stores Department Manager will be responsible for overseeing the day-to-day operations of our retail stores, while leading our team of sales associates and store personnel.The successful candidate must possess a bachelor’s degree in business or a related field, combined with at least 5 years of retail management experience. This role also requires excellent customer service and communication skills, as well as the ability to handle multiple tasks and prioritize work effectively. Above all, we’re looking for someone who has a passion for delivering exceptional customer experiences and a commitment to excellence.If you’re up to the challenge and ready to make a positive impact in our stores, then we want to hear from you!

Responsibilities:

  1. Manage day-to-day operations of retail stores, including sales, operations, and customer service.
  2. Lead and supervise a team of sales associates and store personnel.
  3. Monitor store performance, and develop strategies to increase sales and customer satisfaction.
  4. Develop and implement policies and procedures for the store.
  5. Maintain inventory levels and ensure that merchandise is properly displayed.
  6. Monitor budgets and ensure that costs are kept within limits.
  7. Resolve customer complaints and inquiries in a timely and effective manner.
  8. Ensure compliance with all applicable laws and regulations.
  9. Train and develop staff to reach their highest potential.
  10. Remain up-to-date with industry trends and developments.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Organizational Skills

  • Knowledge Of Supply Chain Management

  • Ability To Lead And Motivate A Team

  • Proven Track Record Of Managing The Stores Budget

  • Advanced Knowledge Of Relevant Software

  • Solid Understanding Of Customer Service Principles

  • Experience With Inventory Management

Required Skills
  • Budgeting

  • Process Improvement

  • Inventory Management

  • Training

  • Team Management

  • Logistics

  • Forecasting

  • customer service

  • Merchandising

  • Sales Analysis

  • Visual merchandising

  • Loss prevention

  • Analysis

  • Staff Scheduling

  • Stock Intake

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Stores Department Manager in Houston, TX, USA is $41,634 to $71,820 per year. This includes base salary, bonuses, and other forms of compensation. The salary range can vary depending on experience, education, and the size of the company.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 8th, 2023
Apply BeforeJune 9th, 2026
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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