As the Stores Department Manager at H&M, you will be responsible for managing our stores and ensuring that we deliver a great shopping experience to all of our customers. We are looking for someone who is passionate about customer service, organized, and has excellent leadership skills. The successful candidate should have at least 5 years of retail experience in a managerial role, as well as knowledge of the latest retail trends and technologies. If you are an ambitious, driven, team player who is eager to grow with H&M, then this could be the perfect opportunity for you!
Responsibilities:
- Develop and implement strategies to improve customer service, increase sales, and maximize profits.
- Manage stores, staff members, and store operations with a focus on providing a high-quality customer experience.
- Maintain up-to-date knowledge of the latest retail trends and technologies.
- Train and motivate staff to ensure they are delivering excellent customer service.
- Monitor store performance and implement initiatives to improve efficiency and sales.
- Create and oversee promotional activities and campaigns to drive sales.
- Ensure compliance with company policies and procedures.
- Handle customer inquiries and complaints in a professional manner.
- Develop store budgets and manage expenses.
- Foster a positive work environment and culture.
Attention To Detail
Communication
Leadership
Problem-Solving
Management
Retail/Merchandising Experience
Scheduling
Budgeting
Budgeting
Training
Planning
Scheduling
Problem Solving
Forecasting
customer service
Reporting
Merchandising
organizing
Supervising
Negotiating
Analyzing
Delegating
Inventorying
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Stores Department Manager in Washington, DC, USA is $60,000 to $85,000 per year. This range varies depending on the size of the company, the industry, and the manager's experience and qualifications. The salary range also depends on the specific duties and responsibilities for the job.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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