Welcome to the H&M team! We are looking for an experienced Store Manager to join us in the pursuit of our mission to create fashion and quality at the best price. As Store Manager, you will play a crucial role in driving the success of our store and delivering a superior shopping experience for our customers.You must possess strong leadership skills, have a passion for fashion, and be committed to developing and inspiring your team to achieve excellence. You must also have a proven track record of success in a retail or customer service environment. In addition, you should have an in-depth understanding of the fashion industry and the ability to interpret trends and anticipate customer needs.At H&M, we believe in providing our Store Managers with the right tools and support they need to be successful. We look forward to having you join us!
Responsibilities:
- Lead and manage a team of retail staff to ensure customer service excellence and store success.
- Monitor and analyze sales performance, implement strategies to improve operational efficiency and profitability.
- Develop and maintain relationships with customers, vendors, and other store personnel to build a strong store network.
- Maintain store standards, oversee inventory management, and ensure adherence to safety and security policies and procedures.
- Plan and organize promotions and in-store events to increase customer engagement and drive sales.
- Create and implement store policies and procedures to ensure compliance with company and legal regulations.
- Monitor and evaluate staff performance and provide feedback and guidance for improvement.
- Develop and implement effective training and coaching programs to ensure staff is properly trained and motivated.
Excellent Customer Service Skills
Strong Organizational Skills
Keen Eye For Detail
Ability To Handle Customer Complaints
Ability To Lead A Team
Knowledge Of Retail Policies And Procedures
Experience With Store Operations
Ability To Analyze Data And Set Goals
Budgeting
Training
Planning
Communication
Sales
Inventory
Scheduling
Negotiation
Leadership
customer service
Merchandising
Analysis
Recruiting
Problem-Solving
Operations
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Manager in Santa Fe Springs, CA, USA is between $37,000 and $63,000. This salary range can be affected by factors such as the size of the store, the type of store, the level of experience and qualifications of the Store Manager, and the local job market.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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