Are you an experienced Store Manager who thrives in a dynamic and customer-focused environment? H&M is looking for a passionate and hardworking individual to join our team and lead our store to success. As Store Manager, you will be responsible for overseeing all store operations and staff, while ensuring that our customers have a world-class experience.To be considered for this role, you must have a minimum of five years' experience managing a retail store, excellent communication and organizational skills, and a strong understanding of the fashion industry. You should be a creative problem-solver, a team player, and a leader who can inspire others to reach their full potential. Above all, you must have an unwavering commitment to superior customer service. If this sounds like an exciting opportunity that aligns with your career goals, we'd love to hear from you!
Responsibilities:
- Oversee all daily store operations, including sales, customer service, inventory management, and staff management.
- Lead and motivate staff to achieve sales goals and customer satisfaction objectives.
- Create and implement effective store policies and procedures to ensure operational effectiveness.
- Maintain a high level of product knowledge and stay up-to-date with fashion trends to ensure customer satisfaction.
- Monitor store performance and ensure compliance with company standards.
- Ensure that all customer queries are addressed promptly and efficiently.
- Develop and maintain strong customer relationships to facilitate repeat business.
- Create and implement promotions and merchandising plans to maximize sales.
- Manage all financial aspects of the store, including budgeting, forecasting, and reporting.
- Analyze store performance data to identify areas of improvement and develop strategies to increase efficiency.
Problem Solving
Communication
Organizational Skills
Customer Service
Business Acumen
Leadership
Retail Management
Interpersonal
Budgeting
Training
Planning
Inventory
Scheduling
Leadership
customer service
Merchandising
Hiring
Visual merchandising
Operations
Supervising
Analyzing
Motivating
Profit/Loss
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Store Manager in Louisville, KY, USA is between $37,000 and $51,000 per year. The salary range will vary depending on the experience and qualifications of the individual store manager.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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