Welcome to H&M, where fashion and sustainability meet. We are looking for a dynamic and passionate Sales Advisor to join our team and help our customers find the perfect items to express their personal style. As a Sales Advisor, you will be the face of our brand, providing exceptional customer service and creating a welcoming and inclusive shopping experience. We are seeking individuals who are fashion-forward, driven, and have a love for people. If you have a passion for fashion and a desire to help others look and feel their best, we want to hear from you!
- Greet and welcome customers to the store with a positive and friendly attitude.
- Provide excellent customer service by understanding and catering to the individual needs of each customer.
- Maintain a thorough knowledge of H&M's products, including current fashion trends and sustainability initiatives.
- Assist customers in finding and trying on items, offering styling advice and suggestions.
- Actively listen to customers' feedback and address any concerns or questions they may have.
- Keep the store organized and well-stocked, ensuring a visually appealing shopping environment.
- Process transactions accurately and efficiently, following all company policies and procedures.
- Meet and exceed sales goals by actively promoting and upselling products.
- Stay updated on all promotions, sales, and discounts and inform customers accordingly.
- Attend training sessions to continuously improve product knowledge and customer service skills.
- Collaborate with team members to ensure a smooth and efficient workflow.
- Maintain a positive and professional demeanor at all times, representing the H&M brand.
- Follow all safety and security procedures to protect company assets and prevent theft.
- Uphold H&M's sustainability values and promote environmentally friendly practices to customers.
- Continuously strive to meet and exceed customer expectations to ensure their satisfaction and loyalty to the brand.
Strong Sales Experience: Candidates Should Have At Least 1-2 Years Of Experience In A Retail Sales Role, Preferably In A Fast-Paced Environment.
Excellent Communication Skills: A Sales Advisor Should Have Exceptional Communication Skills, Both Verbal And Written, In Order To Effectively Interact With Customers And Colleagues.
Fashion Knowledge: A Good Understanding Of The Latest Fashion Trends And Styles Is Essential For A Sales Advisor At H&M. This Includes Knowledge Of The Brand's Products And Their Features, As Well As The Ability To Make Fashion Recommendations To Customers.
Customer Service-Oriented: The Role Of A Sales Advisor At H&M Is To Provide Excellent Customer Service And Ensure That Customers Have A Positive Shopping Experience. Candidates Should Have A Friendly And Approachable Personality, As Well As The Ability To Handle Customer Complaints And Resolve Issues.
Team Player: H&M Values A Collaborative And Team-Oriented Work Culture. Therefore, Sales Advisors Should Be Able To Work Well With Others, Take Direction From Supervisors, And Contribute To The Overall Success Of The Team.
Communication
Time Management
Product knowledge
Negotiation
customer service
Sales Analysis
Visual merchandising
Teamwork
Organization
Problem-Solving
Sales Techniques
Multit
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor in San Luis Obispo, CA, USA is $25,000 to $50,000 per year. This can vary depending on the specific company, industry, and level of experience of the sales advisor. Additionally, factors such as commission, bonuses, and benefits can impact the overall salary range.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
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