H&M

Sales Advisor

H&M

Oviedo, Municipality of Oviedo, Asturias, Spain
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to H&M - one of the world's leading fashion retailers. We are looking for a dynamic and driven Sales Advisor to join our team and deliver exceptional customer service at our store. As a Sales Advisor, you will be responsible for providing a memorable shopping experience for our customers, showcasing our latest trends and styles, and driving sales. If you have a passion for fashion, excellent communication skills, and a customer-centric approach, we want to hear from you!

  1. Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
  2. Assist customers in finding and trying on merchandise, offering knowledgeable advice and styling suggestions.
  3. Maintain a thorough understanding of the brand, its products, and current fashion trends in order to effectively communicate this to customers.
  4. Strive to meet and exceed sales targets through providing exceptional service and utilizing upselling techniques.
  5. Process sales transactions accurately and efficiently, including cash handling and use of POS systems.
  6. Maintain a clean and organized sales floor, including restocking merchandise and completing visual merchandising tasks.
  7. Collaborate with team members to ensure a smooth and efficient customer experience.
  8. Handle customer inquiries, complaints and returns in a professional and timely manner.
  9. Continuously develop product knowledge and stay up-to-date on new arrivals and promotions.
  10. Actively participate in team meetings and training sessions to improve sales techniques and customer service skills.
  11. Demonstrate a customer-centric approach by going above and beyond to ensure customer satisfaction.
  12. Adhere to all company policies and procedures, including those related to safety and security.
  13. Build and maintain strong relationships with customers to encourage repeat business and customer loyalty.
  14. Contribute to a positive and inclusive work environment by actively promoting teamwork and open communication.
  15. Continuously seek opportunities to improve sales performance and customer satisfaction.
Where is this job?
This job is located at Oviedo, Municipality of Oviedo, Asturias, Spain
Job Qualifications
  • Strong Communication Skills: A Sales Advisor At H&M Must Possess Excellent Communication Skills In Order To Effectively Interact With Customers, Understand Their Needs, And Provide Helpful Recommendations.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Often Preferred For A Sales Advisor Position At H&M. This Includes Skills In Handling Customer Inquiries, Resolving Complaints, And Providing A Positive Shopping Experience.

  • Fashion Knowledge: A Sales Advisor Should Have A Strong Understanding Of Current Fashion Trends And H&M's Product Offerings. This Will Allow Them To Make Informed Recommendations To Customers And Assist With Styling Options.

  • Sales Experience: Sales Experience, Preferably In A Retail Environment, Is An Important Qualification For A Sales Advisor At H&M. This Includes Skills In Upselling, Cross-Selling, And Meeting Sales Targets.

  • Teamwork And Collaboration: The Ability To Work Well In A Team And Collaborate With Colleagues Is Crucial For A Sales Advisor At H&M. This Includes Being Able To Assist With Tasks Such As Restocking, Visual Merchandising, And Maintaining The Store's Overall Appearance.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor in Oviedo, Municipality of Oviedo, Asturias, Spain is between €20,000 to €30,000 per year. This can vary depending on the specific industry, company, and level of experience. Some Sales Advisors may earn bonuses or commissions in addition to their base salary.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedApril 1st, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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