
Sales Advisor
Welcome to H&M - one of the world's leading fashion retailers. We are looking for a dynamic and driven Sales Advisor to join our team and deliver exceptional customer service at our store. As a Sales Advisor, you will be responsible for providing a memorable shopping experience for our customers, showcasing our latest trends and styles, and driving sales. If you have a passion for fashion, excellent communication skills, and a customer-centric approach, we want to hear from you!
- Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
- Assist customers in finding and trying on merchandise, offering knowledgeable advice and styling suggestions.
- Maintain a thorough understanding of the brand, its products, and current fashion trends in order to effectively communicate this to customers.
- Strive to meet and exceed sales targets through providing exceptional service and utilizing upselling techniques.
- Process sales transactions accurately and efficiently, including cash handling and use of POS systems.
- Maintain a clean and organized sales floor, including restocking merchandise and completing visual merchandising tasks.
- Collaborate with team members to ensure a smooth and efficient customer experience.
- Handle customer inquiries, complaints and returns in a professional and timely manner.
- Continuously develop product knowledge and stay up-to-date on new arrivals and promotions.
- Actively participate in team meetings and training sessions to improve sales techniques and customer service skills.
- Demonstrate a customer-centric approach by going above and beyond to ensure customer satisfaction.
- Adhere to all company policies and procedures, including those related to safety and security.
- Build and maintain strong relationships with customers to encourage repeat business and customer loyalty.
- Contribute to a positive and inclusive work environment by actively promoting teamwork and open communication.
- Continuously seek opportunities to improve sales performance and customer satisfaction.
Strong Communication Skills: A Sales Advisor At H&M Must Possess Excellent Communication Skills In Order To Effectively Interact With Customers, Understand Their Needs, And Provide Helpful Recommendations.
Customer Service Experience: Previous Experience In A Customer Service Role Is Often Preferred For A Sales Advisor Position At H&M. This Includes Skills In Handling Customer Inquiries, Resolving Complaints, And Providing A Positive Shopping Experience.
Fashion Knowledge: A Sales Advisor Should Have A Strong Understanding Of Current Fashion Trends And H&M's Product Offerings. This Will Allow Them To Make Informed Recommendations To Customers And Assist With Styling Options.
Sales Experience: Sales Experience, Preferably In A Retail Environment, Is An Important Qualification For A Sales Advisor At H&M. This Includes Skills In Upselling, Cross-Selling, And Meeting Sales Targets.
Teamwork And Collaboration: The Ability To Work Well In A Team And Collaborate With Colleagues Is Crucial For A Sales Advisor At H&M. This Includes Being Able To Assist With Tasks Such As Restocking, Visual Merchandising, And Maintaining The Store's Overall Appearance.
Communication
Time Management
Product knowledge
Multitasking
customer service
fashion trends
Visual merchandising
Teamwork
Problem-Solving
Upselling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor in Oviedo, Municipality of Oviedo, Asturias, Spain is between €20,000 to €30,000 per year. This can vary depending on the specific industry, company, and level of experience. Some Sales Advisors may earn bonuses or commissions in addition to their base salary.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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