Sales Advisor

Welcome to H&M, where fashion and quality go hand in hand. We are currently seeking a passionate and driven Sales Advisor to join our team. As a Sales Advisor, you will play a crucial role in providing exceptional customer service and driving sales in our store. We are looking for someone with a strong understanding of fashion and trends, excellent communication skills, and a positive attitude. If you are a fashion enthusiast with a knack for sales and a passion for delivering an outstanding customer experience, we would love to hear from you!

1. Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
2. Provide exceptional customer service by assisting customers with their inquiries, product selection, and purchases.
3. Stay up-to-date on current fashion trends and product knowledge to effectively communicate and recommend products to customers.
4. Meet and exceed sales targets by actively promoting products, upselling, and cross-selling.
5. Maintain a clean and organized sales floor, including restocking and arranging merchandise displays.
6. Process transactions accurately and efficiently using the store's POS system.
7. Handle customer complaints and resolve issues in a professional and timely manner.
8. Communicate any customer feedback or concerns to the store manager.
9. Collaborate with team members to achieve overall sales goals and maintain a positive work environment.
10. Continuously learn and improve sales techniques through training and development opportunities.
11. Adhere to company policies and procedures, including dress code and attendance.
12. Maintain a positive and enthusiastic attitude to promote a welcoming and enjoyable shopping experience for customers.
13. Assist with inventory management, including receiving, restocking, and organizing merchandise.
14. Stay informed about promotions, discounts, and upcoming events to effectively promote and drive sales.
15. Participate in store meetings and training sessions as required.

According to JobzMall, the average salary range for a Sales Advisor in Edinburgh, UK is between £18,000 to £25,000 per year. This can vary depending on the specific company, experience level, and performance of the individual. Some companies may also offer additional bonuses and commission based on sales performance.

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.