Sales Advisor
Welcome to H&M, a global fashion retailer known for its trendy and affordable clothing. We are currently looking for a dynamic and driven Sales Advisor to join our team and help us continue to provide exceptional customer service. As a Sales Advisor, you will be responsible for assisting customers, maintaining the store's appearance and driving sales. We are seeking individuals who are passionate about fashion, have excellent communication skills and are able to thrive in a fast-paced environment. If you have a flair for style and a customer-oriented mindset, we would love to have you on our team at H&M!
- Greet and welcome customers to the store in a friendly and professional manner.
- Assist customers in finding and trying on merchandise, providing styling advice and recommendations.
- Maintain knowledge of current fashion trends and H&M products to effectively assist customers and make sales.
- Process transactions accurately and efficiently using the store's point-of-sale system.
- Keep the store's appearance clean, organized, and visually appealing at all times.
- Monitor and restock merchandise on the sales floor to ensure availability and presentation.
- Meet and exceed sales goals by actively promoting and upselling products to customers.
- Provide exceptional customer service by resolving any issues or concerns in a timely and professional manner.
- Collaborate with team members to ensure a positive and efficient shopping experience for all customers.
- Attend product training sessions and meetings to stay up-to-date on new products and promotions.
- Adhere to H&M's policies and procedures regarding cash handling, safety, and loss prevention.
- Continuously seek opportunities to improve sales techniques and customer service skills.
- Communicate any customer feedback or concerns to management in a timely manner.
- Maintain a positive and professional attitude at all times, representing the H&M brand with pride.
- Contribute to a positive and inclusive work environment by actively participating in team meetings and activities.
Knowledge Of Fashion And Current Trends: A Sales Advisor At H&M Should Have A Strong Understanding Of Fashion And Be Up-To-Date On The Latest Trends. This Will Help Them Provide Accurate And Helpful Advice To Customers.
Excellent Communication Skills: Sales Advisors Must Be Able To Effectively Communicate With Customers To Understand Their Needs And Provide Appropriate Recommendations. This Includes Being Able To Listen Actively, Speak Clearly, And Convey Information In A Friendly And Approachable Manner.
Customer Service Experience: Experience In A Customer-Facing Role Is Important For A Sales Advisor At H&M. They Should Be Able To Handle Various Customer Interactions, Including Answering Questions, Resolving Complaints, And Providing A Positive Shopping Experience.
Sales And Merchandising Knowledge: A Successful Sales Advisor Should Have A Basic Understanding Of Sales Techniques And Visual Merchandising. This Will Help Them Effectively Promote Products And Assist Customers In Finding What They Are Looking For.
Strong Teamwork And Collaboration Skills: H&M Values A Strong Sense Of Teamwork And Collaboration Among Its Employees. Sales Advisors Should Be Able To Work Well With Others, Share Knowledge And Resources, And Contribute To A Positive And Inclusive Work Environment.
Inventory Management
Communication
Time Management
Problem Solving
customer service
Visual merchandising
Teamwork
brand awareness
Fashion Knowledge
Sales Techniques
Product Sales
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor in 25017 Lonato del Garda, Province of Brescia, Italy is between €20,000 to €30,000 per year. This may vary depending on the specific company, experience level, and industry. Some sales advisors may also receive bonuses or commissions based on their performance.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.
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